Bank of America (Drive-thru ATM) is praised for its helpful staff and efficient service. Customers appreciate the quick and friendly assistance from branch managers, especially when opening new accounts or handling urgent matters like wiring money. The branch has taken proactive steps to ensure safety, following CDC guidelines, and limits the number of clients inside to reduce exposure. Due to these measures, hours may be temporarily changed, so customers are encouraged to check the website or mobile app for updates. Some customers noted difficulties with the WiFi requiring personal information and challenges when trying to contact support by phone. Overall, many find the staff helpful, and the branch provides a positive banking experience.
This agency stands out for being open on Saturdays and especially for the excellent costume service and efficiency of Cristine Pontes.
November 2025
Best customer service by Geeta Bissoon. Thank you so much for all your help!
July 2025
Karla Sotomayor is a great Business Solution Advisor! She’s very friendly and helped me with my problem and good solutions for my company! This BofA branch is really nice, very friendly team and great environment!!
