Fabletics is a popular activewear brand with both positive and mixed reviews from customers. Many customers appreciate the quality of the clothing, noting that the leggings and shorts are great and fit well. The store environment can vary; some shoppers find the staff friendly, helpful, and accommodating, with employees like Alayna, Frank, Ioan, and colleagues providing professional and positive service. These employees create a welcoming experience and offer helpful recommendations, making in-person visits enjoyable for some customers. However, others have experienced frustration due to store layout issues, difficulty finding outfits, and unhelpful staff in certain locations. Some customers feel that the store staff can be hesitant to assist, which impacts their overall experience. Despite this, the brand's clothing quality and offers, such as VIP deals, keep many coming back. Overall, Fabletics receives praise for its clothing and some staff members, but inconsistent service and store organization can affect customer satisfaction.
Went in tonight just searching around but because of the excellent customer service Megan and Carlos provided I was able to walk out a happy customer. They were great with helping me pick items out as well as getting the sizes correct for me. I will definitely be coming back for more things in the future. Thank you!
December 2024
Amine was so nice to us. He took his time with us, and as such a good salesman, we had a great experience.
November 2024
CAROLINA and Adam at the boca town center store we're so so helpful. Great assets to the company
