FedEx Office Print & Ship Center in Boca Raton is known for its helpful and friendly staff. Customers appreciate the excellent customer service provided by employees like Dale and the assistant manager, who go out of their way to assist with various needs. Dale is especially recognized for his knowledge, patience, and willingness to help with tasks such as printing, logging into accounts, and managing special projects. He is known to calm stressed customers and work quickly to ensure their printing and shipping needs are met on time. The staff also provides useful information, such as delivery options and store hours, helping customers make informed decisions. They are attentive when it comes to processing return packages, offering to print return labels for free if needed, and making the return process simple and efficient. Customers feel supported and valued, praising the staff for their kindness, humor, and professionalism. Overall, the store stands out for its dedicated service, knowledgeable team, and willingness to assist with urgent and everyday shipping needs, making it a reliable choice for printing and shipping services in the area.
Awesome help from Dale here at east boca fed ex —store 1701 😃😃🇺🇸thanks filer the copy help / special work project - Dale exemplifies service and knowledge huge help today ! Many thanks !!
April 2025
Dale was very professional, kind and helpful I really appreciate his service today
February 2025
Went to shop a package recently and couldn't log in online to access my account number. Dale was so helpful and friendly while I was struggling to log in and get customer service on the phone. I really appreciated his kind demeanor and glad my office is so close to this location because he was a huge help!
