“Seen a watch posted that I wanted and within 36 hours had the deal done and on my wrist and I live across the country, very easy to deal with and amazing service!!”
10AM - 5PM
4380 Gulf Shore Blvd N # 800, Naples
Watches
“Mihi was excellent. He was a good listener and quick to understand what I needed, and he was a patient when I had some technical difficulties with my purchase. About as good as a front-line customer experience can be.”
“The team was superb in terms of work quality, rapid delivery and was very courteous.
They helped me with an important occasion, our 30th wedding anniversary, and came through with flying colors.
I strongly recommend them!!”
“Wonderful experience—friendly, knowledgeable staff who take the time to help without being pushy. Beautiful selection, high-quality pieces, and they’re also great for repairs and ongoing care. Highly recommend!”
“While everyone at Dunkin Diamonds was excellent and very nice to speak with, Howard gave us an excellent experience as our dedicated rep. He had vast amounts of knowledge and we never felt rushed. We wouldn’t go anywhere else for jewelry purchases. Prices are excellent!”
“⭐️⭐️⭐️⭐️⭐️
I worked with a wonderful salesperson at Fossil today. I was torn between two watches, and she gave thoughtful, patient guidance that made the choice easy. I mentioned my birthday was tomorrow, and she wished me a happy birthday and even got me a discount. Friendly, professional, and genuinely helpful—she made the whole experience fantastic. Fossil needs more associates like her!”
“Trust this man with your quality time piece. Affordable and honest. He also does battery changes on watches. He is a treasure. HONEST & AFFORDABLE. A rare find.”
“What an incredible experience! The customer service at this location is second to none. From my first phone call with Bob, to the in-store purchase, follow-up, and delivery of a custom strap, everything was handled flawlessly.
Quinn oversaw my purchase and was extremely knowledgeable, professional, and attentive. He went above and beyond to make sure I had everything I needed, even including a missing keeper and extra screws. The level of care and follow-up was exceptional.
This boutique truly understands what a luxury experience should be and delivers it at every step. Highly recommended!”
10AM - 6PM
5415 Tamiami Trail N, Naples
Watches
“I recently purchased the Omega Speedmaster and I couldn't be more thrilled with my choice. Kelli and Jonathan’s knowledge and customer service was excellent, talking through the history and details of the watches I was interested in.
I wouldn’t hesitate in recommending this Omega Boutique to anyone wishing to make a purchase. I cannot wait to return to make future purchases here.”
“SUPERIOR SERVICE!My girlfriend and I visited Naples over the weekend. It was my first time getting to handle a particular watch brand in person and the experience was incredible.We started by going into a watch store across from Yamron's where we were not acknowledged by the gentleman in the Rolex section. The gentleman seemed to be mindlessly scrolling on a social media sight and did not even lift his head to see us let alone speak to us.Yamron's staff provided superior customer service, we spent a considerable amount of time with Scott. Even though we were not able to purchase the watch we wanted (out of our control) he still spent approximately an hour sharing his experiences within the watch world, asking us about our interests, and showing us product.It seemed like Scott was the owner of the store, judging by his level of engagement and interest. Scott is a true professional salesman. If you appreciate superior customer service, then go visit Scott at Yamrons Jewelers!Thank you again Scott”
“Hands down the most experienced jeweler I’ve ever dealt with. Anthony’s knowledge is a notch above the rest. He knocked it out of the park today providing an exceptional piece for my son to start his collection with!!! If you haven’t met him and his team yet, take the time to stop by and say hi.”
“I am getting married in 2 years and have been struggling to find a jewelry store (besides pandora) to work with me on finding a set to give my bridesmaid the employee Jordan was the one who helped me and he was super helpful and understanding. He helped put some sets together and even told a set that I am particularly interested in was no longer going to be sold next year and helped me find a backup set in case I couldn't get the set in time. I will definitely be using Swarovski and would love to continue working with Jordan down the line. Thank you Jordan for your help I really appreciate it and look forward to working with you.”
10AM - 8PM
10801 Corkscrew Rd Suite 326, Estero
Watches
“I had a wonderful experience with Liliany she was very helpful...patient...and always smiling unlike Holly very mean and with a horrible attitude... treating Liliany very bad specially in front of the customers...I will be back for Liliany and Leneva.....really don't care for Holly.”
10AM - 6PM
5495 Tamiami Trail N, Naples
Watches
“I walked into the shop about 3 weeks ago looking for a Rolex and was initially hesitant based on all the negative reviews I read about the store before visiting it. I'm not the clean shaven type and usually dress casually as I did this day in shorts, sandals, and wearing my daily Tissot watch, and as I walked in I felt a bit uncomfortable and seemed like I might have been ignored at first, or maybe I still had those negative reviews affecting my perception, but a very nice gentleman which I actually found out was the technician, and a very knowledgeable horologist assisted me. We looked at some used Rolex none of which met my expectations then he tried to guide me to Tudor which I almost took as an insult, but who am I to be judgemental. I walked out and came back a few minutes later with my wife and then Everybody started helping me, that was kind of weird, but I work in service too and it's hard not being judgemental on whether people are there to waste your time and pose or truly looking to build a relationship with the business. Anyway, my lovely wife pointed out a large Cartier Santos with a gold bezel and I fell in love with it. Pulled out the wallet and everybody was very helpful in closing the deal. Still haven't received the links that were ordered (I have a large wrist), hopefully it won't be much longer, and I called and asked to be placed on a waiting list for a new Rolex Sea-Dweller. Got a call back within a day saying that someone will contact me when the links come in and to discuss the Sea-Dweller. Still waiting on those calls and my review will be edited as updated.
Update: over a month now and still haven't received the links for the Cartier Santos. Called Cartier and got the worst service call ever. I own several watches, and have never had an issue getting Links. Gucci sent me 2 extra gold links within 2 weeks from Europe. This will be my last Cartier purchase, hoping this store can fix the issue soon by either accepting a return of the watch, or finding links somewhere. Also, never got a call back for the Rolex Sea Dweller In want to put on the list for. Minus 1 star for now and will be updated next week.
Update: Mark was finally able to acquire some Links and all is good.”
“I have been dealing with Gulfcoast Coin and Jewelry since I moved to Florida a few years ago. Special shout out to Suzi. She not only made the special effort to find me a mixed metal chain that could be used as an anklet but, she went out of her way to text me a pic, have me come in to see it, measure it then sized it with great turn around time. And, she has sized a few other pieces for me as well. When I come in she always has a smile, is friendly whether I make a purchase or not and offers to clean other pieces I'm wearing when I stop by to look. The prices are always fair, the staff is friendly and professional and they have always gone above and beyond to accommodate my needs. I highly recommend them.”