Verizon in Boynton Beach, FL, operated by Victra, aims to provide a positive experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and caring staff, with several reviews highlighting the professionalism and patience of employees like Chris and Adis, who go above and beyond to ensure customer satisfaction. Chris was praised for his friendly and attentive service when setting up new devices, while Adis was recognized for his patience and thorough explanations, even helping with setup in a car. The staff’s dedication to helpful and respectful service stands out, making customers feel valued. However, some reviews mention issues such as delays in service and unwarranted charges, like activation and data transfer fees. Overall, customers find the store staff to be courteous, efficient, and professional, with many returning because of the excellent customer service provided by employees like Chris and Adis. The store's mission to connect technology to life in a trustworthy and fun way is reflected in the positive experiences shared.
I'd like Verizon and GoWireless to know the excellent service provided by Chris at the Verizon Boynton Beach Canyons location. He greeted me with kindness, was patient, listened to my concern and dug into the matter until it was resolved. He genuinely cared about my situation and took time to seek resolution. I appreciate... read full comment
December 2025
Shawn was an excellent sales person and made sure we knew how to operate our new iPhone 17 pro max before we left the store. He gave us his phone number to contact him with any questions.
October 2024
Adis and entire team were wonderful. Thank you for your professionalism and help.
