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March 2024 by Samantha Marcus
Bought shoes at another location and traveled to this store to pick them up. Mark took care of me and helped me with a foot injury I’ve been dealing with. Excellent customer service!
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February 2024 by Alexandria Griffin
Julian was so helpful and knowledgeable! He helped my wife find shoes that would work for her specific medical needs and was also very welcoming and friendly.
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February 2024 by Joanne Philpott
Great location at the mall with parking right outside. Store is well laid out with lots to choose from. Staff friendly with helpful suggestions. They had what we want in stock.
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January 2024 by Juan A Hidalgo
Great variety of Sport clothes, shoes. And above any beyond customer service!!!
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October 2023 by Carol Cribbs
When I called the store to find a non slip stability shoe(because I pronate) the gentleman help me and came up with the 857. Hopefully when I order it will work.
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September 2023 by Joe Colby
I have always found this store to be super helpful when I need new exercise gear. The staff is well trained and you never feel like your being "Sold" something, they are genuinely there to help you!
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July 2023 by Ben Jones
Came in looking for a couple styles to try on, the 550 and the 990. Logan knew exactly what I was looking for and brought me out a couple sizes in them, as well as offered to order a different color in the 550 if I wanted. Great customer service overall. I walked away with the 990 and some shirts! Thank you Logan and the rest of the staff that was working.
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June 2023 by Karl Maret
Five stars. Julian did it outstanding job getting me and my better half in the perfect fit. I highly recommend him and this store.
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April 2023 by Aaron Todd
All the shoe experts in this place calm, caring, and professional. Bravo!
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April 2023 by Ariel Friedman
The young man who helped me was very polite, and was very helping finding the right shoe, and patience. He was not pushy or overbearing. Just a nice experience. Thank you
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March 2023 by kelley weaver
I have never had less than a 5 star treatment at the actual new balance stores. They are very helpful and make sure you leave with the right shoes.
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January 2023 by rick hoffmann
I worked with 2 different sales people at the UTC store. They were both knowledgeable and provided me with a great fit or my sneakers. I brought in a pair of golf shoes that I was having a problem with and they fit me with inserts for those. Problem solved. Great experience!
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December 2022 by len kriegsman
I wanted to buy my daughter some new sneakers but without without finding my phone?was very slow.I asked for the password to their wi fi and was told No way..so I left.
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December 2022 by b ng
Good selection. Friendly and helpful staff.
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November 2022 by Brian W
Great experience and friendly staff! I won't buy my shoes anywhere else. Thank you, Team New Balance!
