New Balance is a locally owned and operated business with two locations on the Florida Suncoast, offering a huge selection of shoes for men, women, and kids since 2002. The store has been recognized multiple times as the best shoe store in Sarasota and Manatee County. Customers praise the exceptional service provided by the staff, including outstanding salespeople who ensure a proper fit and a pleasant shopping experience. Reviews highlight the knowledgeable and friendly assistance from employees like Julie, Kelvin, Andrew, Calvin, and Lauren, who take the time to address individual needs and provide valuable information. Many customers appreciate the high-tech fitting process and personalized recommendations, resulting in great comfort and satisfaction with their purchases. Overall, New Balance is highly recommended for its quality products and attentive service.
Terrific service and expertise. I can't thank you enough -AJ- for helping me get so dialed into the right shoe and for for my goals. Just a fantastic experience!
June 2026
New Balance UTC is my go to for running shoes. I just stopped by, and Sebastian was outstanding. He advised me on which models and which shoes to get. Sebastian is a borderline world class Runner, hoping to compete in the Olympics in the nearest future. He made me feel like I could be an Olympian too, lots of luck!
May 2026
Very knowledgeable and very nice. Will shop there again