Apparently no one here has been trained on how to answer a phone or answer a question for that matter without putting you on hold and then dropping the call. Three separate attempts, over 3 separate days. Horrible!
March 2023
Abysmal. Used to be decent. After the merger which took YEARS to complete it has declined rapidly. The deposit intake function on the ATM has now been down for about a week… and when I went inside to deposit when it was initially down- THE WHOLE SYSTEM WAS DOWN NATIONWIDE. Never had such a pain DEPOSITING MY OWN MONEY.... read full comment
January 2023
They only care about new customers! Never any help, Unprofessional and are thieves!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.