AutoZone Auto Parts in Brandon, FL, is recognized as a leading retailer of automotive replacement parts, including both new and remanufactured hard parts, maintenance items, and car accessories. Customers have shared mixed experiences at this location. While some employees like Anamarie and Joenel received praise for their excellent service, kindness, and professionalism, others reported concerns about management behavior. A customer described an uncomfortable interaction involving the assistant store manager, who was perceived as rude to another employee, creating a tense atmosphere for those waiting in line. Despite these issues, many customers expressed gratitude for the assistance they received, highlighting the helpfulness of staff members like Ángel and Carlos, who demonstrated patience and knowledge about vehicles. Anamarie's friendly demeanor and effective battery installation service were particularly noted, with customers recommending her for her cheerful attitude and professional approach. Overall, AutoZone in Brandon has a team of capable employees who strive to help customers, although improvements in management interactions could enhance the shopping experience.
Super happy with my visit today! Came in to buy new wipers and a cabin filter and Kaylee was the cashier and was very nice! After trying to install my own wipers Kaylee helped me figure it out and installed it for me! So grateful!
December 2025
I came in stressed because I needed brakes and rotors, and Carlos was so patient with me. He helped me go over my options and even let me try a few numbers to figure out which account I had bought my previous brakes on. Really appreciated his help!
October 2025
Alyx helped my wife with a new battery. Super quick super easy great service! Give her a raise !
