Budget Car Rental at Brandon Mall has received positive feedback for its friendly and professional service. Customers appreciate the staff, particularly Jeff and Anthony, for their accommodating and understanding nature. Many reviews highlight the excellent experiences, especially when compared to other car rental companies. The facility is noted for being well-kept, and the service is described as reliable. Some customers have had minor issues, such as limited vehicle availability during last-minute bookings or difficulty finding a parking spot for returns, but these did not overshadow the overall satisfaction with the rental process. The staff's professionalism and courtesy often turn frustrating situations into pleasant experiences. Overall, Budget Car Rental is highly recommended for those in need of car rental services, with a special note to ask for staff members Jeff or Anthony for exceptional service.
Car worked but the location is not in a convenient location and directions aren't clear. You also can't reach the location on the phone for help. Avoid.
September 2025
I’ve been renting here for several months and I think the folks who work here are spectacular. They’re genuine people who genuinely care. Particularly Jayla, she’s a straight shooter, smart, great sense of humor. Excellent customer service.
September 2025
Jaylin was absolutely amazing. I switched cars and she was so patient. Totally recommend this place and ask for her!
