Budget Car Rental
Budget Car Rental,
Car RentalHours:
10220 Palm River Rd, Tampa FL 33619 Hours
About Budget Car Rental
Budget Car Rental is a reliable and customer-focused rental service, as evidenced by the positive reviews it has received. Customers have consistently praised the seamless check-in and check-out process, which often takes just a few minutes. The staff, particularly employees like Amanda, Erin, and the "older lady," have been described as helpful, friendly, and accommodating, even when dealing with challenging situations or customer concerns. One reviewer noted that the staff member they initially encountered was "nice" but then became "very snippy" when questioned, though the same employee was later described as "very nice" and "friendly" during the vehicle drop-off. Another reviewer, however, had an entirely positive experience, describing Erin as going "above and beyond" to ensure a smooth rental process, even in the face of a difficult customer before them. Customers have also appreciated the flexibility and responsiveness of the staff, who have been willing to provide upgrades or alternative vehicles when the initially requested option was unavailable. One reviewer, who needed a taller vehicle due to their height, was pleased to receive an upgraded car at no additional cost. Another customer, whose vehicle needed to be towed, was also accommodated with a last-minute reservation and an upgrade. Overall, Budget Car Rental's Brandon location has earned a reputation for providing a quick, stress-free, and generally positive rental experience, thanks to the efforts of its dedicated staff.
Most Recent Reviews
October 2025
Erin is the best. The best customer service every time and never any issues with any of my rentals
October 2024
The service what I got was excellent. Checkin and Checkout were seamless and took a couple of minutes. Don’t believe, one would get this kind of service anywhere else. I think her name is Amanda or something.
September 2024
The lady started nice when we picked up the rental, but when I questioned some things she started getting very snippy with me. I'll be sending an email to the customer service to fix the issue at hand, but her attitude changed very quick. However, when I dropped off the car the lady then was very nice. She was friendly.
More Comments(81)
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