Build-A-Bear Workshop offers a unique and personalized experience for customers to create their own plush toys. The store has a wide selection of furry friends that can be customized with outfits, sounds, and scents, making each creation truly one-of-a-kind. Customers can also record a special voice message to add an extra personal touch to their plush toy. The store's staff is known for their exceptional customer service and friendly demeanor. Reviewers have praised the employees, such as Ryan, Gabby, Amelia, Mel, and Taylor, for their helpfulness, kindness, and for making the experience fun and memorable. Whether it's a birthday party, an office gathering, or a community event, Build-A-Bear Workshop can accommodate a variety of celebrations with hands-on activities, customized furry friends, and special ceremonies. One reviewer shared a heartwarming story of their gender reveal experience at the store, where the staff members were incredibly sweet and supportive, helping to create a magical moment that the couple will cherish forever. The store's ability to cater to such meaningful life events is a testament to their commitment to providing exceptional customer service and creating lasting memories for their customers. Overall, Build-A-Bear Workshop is a beloved destination for anyone looking to create a unique and personalized gift or to celebrate a special occasion in a fun and memorable way.
We had wonderful experience at Build-A-Bear because of Aubrey. Her kindness and positive attitude made our child’s birthday Build-A-Bear trip wonderful!
February 2026
The store is very lovely and very cute! Very clean, well stocked, and well organized. The staff are very welcoming and kind! There were lots of clothes to choose from.
January 2026
me and my wife love lindsey!! (milo and neo) she made us feel so comfortable and provided amazing tips for us. please give lindsey a raise and let her get paid $500 an hour please.
