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April 2024 by Gary W
Although fun, the final bill for the stuffed animals (2) and accessories was pricey. Had grandson's 8 and 10 build stuffed animals and with accessories the final bill was $145. Grandsons had a fun experience; my wallet, not so much.
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March 2024 by Patrick Kelly
We had a great experience at the Brandon Build-A-Bear. We use to have a location in Tampa at the Westshore Plaza, but it closed permanently. My daughter's birthday was last week, and she has always wanted a bear, and we are part of the rewards program. Today, she got her $3 birthday bear and a dinosaur. This was her first time making the bears by herself and us just watching. She picked out a few accessories and called it a day. The staff was very helpful and greeted us upon entering the store. They helped us with funding the birthday bear and were in and our within 25 minutes. Overall grwt exepreicne at the store.
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March 2024 by Cooking with Tameka
My daughter wanted another bear ,so we stopped in wasn’t busy, soon as we walked in both staff were so sweet and helpful, it made the experience so much better when the staff is happy. I never been here but they walked us through the process step by step ? It was so fun for my daughter just to see her smile and get excited I know my job was done Lol . I would recommend this to any kid especially on birthdays because it could get expensive.
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January 2024 by Melissa Almanzar
Took my daughters for their birthday. Although they didn’t get the birthday bears (they wanted the paw patrol ones) the experience was great. The workers were so nice and engaging. They loved stuffing the bears and putting the hearts in. The store is a little small compared to others we’ve been too. So it can be awkward when there are a lot of other shoppers as well.
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January 2024 by Blake
I took my girlfriend into build a bear yesterday to cheer her up. She got a build a bear and the lady at the stuffing station was very rude to her. I believe her name was Mayli. (Keep in mind my girlfriend is slightly autistic and has sensory issues and likes her build a bears a specific way). She stuffed the bear way too much and she rolled her eyes every time my girlfriend asked for the stuffing removed. When the heart ceremony came she snatched it from her and put it into the bear instead of letting her do it and she left crying. Thankfully a very nice lady i believe her name was Charity was very friendly and helped me get the bear fixed for her.
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January 2024 by Madison Peters
mel was amazing !
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January 2024 by Marilyn Powell
Nice place but… to make a recording the store has a music that makes its recording difficult. If the store offers that service, it should be in a quiet and no noise place.
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November 2023 by Stella Whitworth
Great customer service & choices
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October 2023 by Ismael Nieves
My grandchildren had an exciting experience and were very happy with the selections available.
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September 2023 by Shannon P.
Too expensive for the loads of junk being offered. Stay focused and council your kids to stick to the script.
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September 2023 by Danielle Harding
The staff were amazing, from Maui talking to my little man while filling his bears to the sweet cashier who cut all the clothes off the bears so my son could dress them in store.But be warned their payment system is having some major issues. Apparently they are struggling to accept gift cards. They checked my balance and told me I did in fact have money on my gift cards but then the system wouldn't accept them. Then they proceeded to tell me my gift cards aren't activated. So I paid with my personal card and went home. I verified through their website and phone system that I did in fact have a balance on my gift cards. Their customer service was fantastic and has issued me a refund to my personal card for the amount my gift cards had and all is well.
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September 2023 by Ory Winchell
Amazing experience, such great customer care, enthusiasm and friendly staff ?
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September 2023 by Ani
The staff was helpful and kind. My son looked like he walked into toddler heaven the moment he came into the store. We did a birthday bear for him and the experience was thoughtful and engaging for him. The price of the birthday bear is congruent to the age of the child, so for a 2 year old we paid $2 for the bear and regular price for clothes, recorded message and heartbeat button. We love how we can do birthday bears with messages for him to have throughout the years.
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July 2023 by Nevaeh Davila
I love it I came today for my little brothers birthday and also got a bear I got the frog I love it here if I have to rate today there I would rate it a 10/10
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July 2023 by Jerry Calderón
We liked visiting this place. Although we didn't buy anything, the atmosphere was really fun. I would love to visit more places like this as a family.
