The Costco Vision Center offers a mixed experience for customers. While the optometrist services are praised for their professionalism and medical expertise, the optical store has received complaints about rude staff and inaccurate information. However, customers who have used Costco Optical for eye exams and glasses have generally had positive experiences, with one reviewer highlighting the detection of a potentially serious condition and the unbeatable prices on eyewear products. The inventory at the Costco liquor store is constantly changing, providing an enjoyable shopping experience for those open to discovering new products at great prices. The customer service desk is also noted for being helpful and kind, though the bathroom cleanliness could use some improvement.
The service from the person has been working optometrist Monday 06/09/2025 at 10.30 am was very bad. It’s really frustrating.
April 2025
The optometrist was awesome, everytime on the medical side was amazing but the optical store, wow! A whole different story, they are rude and give out wrong information. It’s as if they don’t even want your business. Not helpful at all and bad attitudes and this is from 2 separate associates.
September 2024
I give 1 star because this is the second the same black peson that check the recipe always have a rude actitud only with me like I did something