The Costco Vision Center offers a mixed experience for customers. While the optometrist services are praised for their professionalism and medical expertise, the optical store has received complaints about rude staff and inaccurate information. However, customers who have used Costco Optical for eye exams and glasses have generally had positive experiences, with one reviewer highlighting the detection of a potentially serious condition and the unbeatable prices on eyewear products. The inventory at the Costco liquor store is constantly changing, providing an enjoyable shopping experience for those open to discovering new products at great prices. The customer service desk is also noted for being helpful and kind, though the bathroom cleanliness could use some improvement.
From the individual optometrist to the staff at the glasses counter... dont want to go anywhere else! I wish I could give more than 5 stars, especially to Darcy! She has been a rock star!
August 2025
There’s a lot of low reviews here but I’ve had a good experience here everyone was nice and I got everything treated
April 2025
The optometrist was awesome, everytime on the medical side was amazing but the optical store, wow! A whole different story, they are rude and give out wrong information. It’s as if they don’t even want your business. Not helpful at all and bad attitudes and this is from 2 separate associates.
