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July 2025 by Jeff corniello
Amari was very nice and very helpful is picking out a new phone.it was worth the drive
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June 2025 by Ady
The guy that was working on 5/26/25 at 1:00pm. secretly charged my husband for a screen protector after my husband said he didn't want one when he was buying a new phone. We didn't notice until we got home and saw the receipt. I suggest anyone who goes there to check your receipt when buying anything because some employees will charge extra without you noticing.
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May 2025 by Caleb Robinson
Lady working the counter was super rude was the first customer of the day and just felt like I messed up her whole day by wanting to spend money at their location I will not return need to work on your customer service
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March 2025 by Tonya Gordon
I basically took my neighbor to get a new tablet but she had to return it wasn't working correctly
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March 2025 by Cristian Saavedra
I have been a costumer for 4 years and never been treated so bad in a store
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December 2024 by Samuel Paniagua
Came in with a issue lost my phone and wasn't sure if I could transfer all of my info to the new phone but Lia was very helpful and charismatic she needs a raise or promotion thank you Lia
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October 2024 by Melody Hamby
Always helpful and pleasant staff.
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October 2024 by sherriann johnson
Used to be a friendly store. Now the man who works there is a scammer. He adds things on to your bill that was not ordered. Then has the audacity not to let you return the item even with a receipt. BTW Florida law states the customer has up to 15 days to return anything!!! I have reported fraudulent charges! Stay away from this metro shop to avoid unpleasant situations .
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August 2024 by Ashiyona Wilson
Great customer service. But do not go here.
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August 2024 by usda151
I want to give a shout out to Gerard. I showed up and the door was open became the counter and told me that they were closed. I told him I was having issues with my phone and haven’t had service in two days was only because Customer kept him late. Regardless. He said, give me a second as he had to do his closing duties and he came out front to help me after hours. He wasn’t able to get the phone. Gave it a shot and I wanna give him a shout out for excellent customer service cause he went above and beyond the call of duty. Management give this guy a raise. At the former employee services upmost and important for a business and this guy displayed every bit of that.
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June 2024 by Katie Swoope
Jose, was amazing he was so polite and he took the time to work with my broken phone and get all my info switched for me. Thank you so much Jose. You deserve a raise.
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April 2024 by William Marlin
The female who helped me was awesome. Knew her job well. Excellent customer service. Thank you!!!!!
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April 2024 by Bethany Robison
Nija helped us out so much after the phone customer service screwed up our account! We so greatly appreciate it!
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February 2024 by Yelawolfpack Heidi Elliott
The absolute worsted metro ever. They guy that was working today refused to call metro and get my phone turned on. He said I had to call them which I had already, and they told me i had to show my ID in the store and have them call to active my phone. I had to go to another store where they did call for me and get my new phone turned on. This guy is a complete J erk and should be fired if you ask me. My old phone was broken and I couldn't get the confirmation text to verify my account all he had to call and verify my ID over the phone and they would turn on my new phone. He would not even let me use the phone there to call them. Said they had no phone. When the other girl tried to give me the phone to call he grabbed it away. The way he treats people I am sure he has the worst Karma.
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January 2024 by Jhensen Alvarez
Nija the best in Town
