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February 2024 by Yelawolfpack Heidi Elliott
The absolute worsted metro ever. They guy that was working today refused to call metro and get my phone turned on. He said I had to call them which I had already, and they told me i had to show my ID in the store and have them call to active my phone. I had to go to another store where they did call for me and get my new phone turned on. This guy is a complete J erk and should be fired if you ask me. My old phone was broken and I couldn't get the confirmation text to verify my account all he had to call and verify my ID over the phone and they would turn on my new phone. He would not even let me use the phone there to call them. Said they had no phone. When the other girl tried to give me the phone to call he grabbed it away. The way he treats people I am sure he has the worst Karma.
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January 2024 by Jhensen Alvarez
Nija the best in Town
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January 2024 by Abraham hernandez
Great customer service and a great experience thanks to Anavictoria
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January 2024 by Tasha Hardy
Anavictoria was a great help in extending my service and helping me find exactly what I needed at the exact price. Definitely recommend this location
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January 2024 by Natacha S.
What took me almost two hours, NIJA, resolved in less than five minutes! Thank you so much! Great customer service and she knows the products!
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January 2024 by Roberto Marin
Very good service by Anavictoria
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December 2023 by chris morales
Great staff very helpful
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December 2023 by R. Villegas
This review is to praise and thank the excellence of the customer service. Last Sunday, my mom and I visited the Metro store located at 2820 Badlands Dr. Brandon, FL. We were greeted by Ana Victoria, Simone and Nija - Manager. From the moment we arrived, everyone was very attentive, always keeping in mind my mother's financial need. Everyone collaboratively offered the available options, maintained eye contact during our interaction, and the atmosphere in the store was pleasant. Ana Victoria, Simone and Nija thank you very much for all your help. I wish you every success!
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November 2023 by Emanuel Dinha
Got sold a home internet that does not work and they will not honor the return or a refund!!!
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November 2023 by Mango Ghost
I changed service because this place is a joke. Customer service doesn't exist here.
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September 2023 by Kimmi Cam
Simone is amazing! I switched from Verizon and it took longer than expected but Simone was patient and made it a stress free experience! The staff in general is fantastic. I’m glad I made the switch!
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September 2023 by Mitch Lamb
Outstanding Service today From Nija and Mohammed. Nija provided the absolute best Service, she is very knowledgeable and helped me get the right phone at a great savings.
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September 2023 by Debra Steen
Simone helped me get a new phone. She was very helpful, I recommend her to all my friends.
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August 2023 by Rajai Hamad
Best Metro in the area! Staff at this store are friendly and know their stuff inside out! Will be sending all of my friends and family here!
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August 2023 by Brian Gore
Mike, Nija and Edwin are the best! If you want the best deals in town or just need some help with your phone, this is the place to come. Great customer service and product knowledge!
