Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics provides a variety of lab testing services, including COVID-19 antibody testing by appointment. The location is situated inside Bloomingdale Shopping Plaza, near Winn Dixie, and offers services such as routine lab tests, drug screenings, and pediatric specialty tests. It operates Monday to Friday, with specific hours for different tests. Customers have reported that the facility is clean and friendly, with some staff members recognizing regular visitors. While many patients appreciate the quick appointment scheduling and minimal wait times, there are some concerns regarding communication. Several reviews mention difficulties reaching the facility by phone for inquiries, and there have been instances of delayed service during appointments, which can be frustrating. However, most staff members are noted for their professionalism and kindness, with customers expressing gratitude for the helpfulness of the employees. Overall, Quest Diagnostics is recognized for its good customer service and efficient testing processes, although improvements in communication and appointment management could enhance the patient experience.

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