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“Had just opened the account and filled out an online loan application for a boat. Sent the type of boat I was interested in to Miste and she told me the value of the boat and what the bank would loan me. I told her I was going to purchase it and within an hour the check was available for me to pick up at any branch of my choice. Amazingly simple process.”
“Megan W is by far the person to go with if you bank with Loyalty and need a loan of any kind or really anything at all. I just recently switched banks and she made every step of the process simple and easy!”
9AM - 4:30PM
250 W Airport Blvd, Pensacola
Credit Unions
“Great service Mrs Joiner was awesome see was very patient and knowledgeable she worked through many problems that my insurance and car dealership had made errors on Members First is very blessed to have such caring person working for you”
“Great experience ! Our bank teller Amanda was so very nice and very accommodating and helpful for me and my husband. We were able to be assisted on getting a Co-op transfer . Will be back soon ! Definitely recommend ! 😊”
“Kendall went above and beyond today! She was helpful, knowledgeable, and patient with my 85 year old aunt. Victor jumped in where needed giving us an overall peaceful interaction today!”
9AM - 5PM
9641 Holsberry Rd, Pensacola
Credit Unions
“I have been a member for 25 years. Vicki and all the girls at the Holsberry Rd. branch have always went above and beyond for me and my family. It is always a great experience when dealing with them.”
“My husband, daughter and I recently had the pleasure of working with Loyalty Credit Union, specifically with Sharon Butler, and I felt compelled to share our experience.
Sharon assisted us with an auto refinance as well as several other financial matters, and I can honestly say the level of customer service we received was exceptional. She was incredibly professional, knowledgeable, patient, and personable throughout the entire process. She took the time to explain everything clearly, answer all of our questions, and made us feel like more than just another account.
We have worked with other banks and even other credit unions in the past, and we have never experienced this level of personalized care and professionalism.
Because of Sharon and the outstanding experience we had, we made the decision to move all of our banking to Loyalty Credit Union.
If you’re looking for a financial institution that truly values its members, I highly recommend Loyalty Credit Union—and if you have the opportunity to work with Sharon Butler, you will be in excellent hands.”
“Cassie was phenomenal !!! She was Very Understanding and compassionate to my
issue (Possible Fraud about to Hit My Checking
Account). She was Great at her Job!!!
Roxie McGilberry”
“Good customer service always fast and speedy. I enjoy being with this credit union as opposed to being with Navy Federal where it's so hard to get into the credit Union and the lines are so long. Sometime it just defeats the whole purpose. I get the same quality products here without all the hassle.”
“By far the BEST loan experience I've had over my 60+ years. Land loan only 9% down. Great service & very personal. Look no further. Just a satisfied customer!”
“Needed some info about my checking account & unfortunately wasn't able to make it up to the physical bank itself. So I had to handle all of my business via phone which I hate enormously. But, today when I called I first spoke to Mrs. Desaraee. Who answered all my questions promptly and adequately & when she couldn't, she directed me over to someone who could. Mrs Noelle, who had the rest of my answers. Ended my call with such a great experience that I had to stop & give them a review. Thanks ladies”
“They are always kind to me, Harvesters treat you like family. The only bank on Highway 98 and available. Janet is the kindest person I’ve ever meet. God bless Harvesters!”
“I put $950 dollars in atm 8/4 and it said it was out of order and printed out a receipt saying couldn’t return my money call my Financial institution, So I did that day and have went into the branch and called many times with no resolution or returning of my money. They called me three times asking me the same amount in the same question.They would just tell me that they’re opening an investigation, even though I already have one and started one 7 times.I couldn’t believe they wouldn’t give my money back and really felt like my own bank robbed me.Ive been a member a really long time and have brought over 20 people to this bank, so it really hurt me that this happened from them.This was my bill money and was just getting the run around, they would even tell me that the ATM was over, but still wasn’t Returning my money today is 8/29 almost a month later and I go in the bank to see what is taking so long and why they’re not returning my Money.I spoke with Lori at the branch And she really helped me a lot and was upset too, that it took this long for me to get my money.She went and spoke to the manager and came back and told me that my money was returned Into my account. She really was on it and I appreciate her so much Because I don’t know if it would’ve been done without her.”
“Just recently opened up a checking and saving account with Navy Federal credit Union, and I was impressed with how smoothly the process was,they were very professional, and answered all my questions and concerns.Great job ?”
“Received excellent service by my Pen Air representative, Mrs. Simmons . I appreciated her help and she most definitely exceeded my expectations. Stacey was very courteous and professional.
Thank you Mrs Simmons”
“I am in the process of buying a home with the help of Navy Federal Credit Unions Mortgage Department. The loan officer who was assigned to me, Mr. Omar Ordonez, NMLS #2643348, has been an absolute pleasure to work with. He has taken the time to genuinely provide detailed answers to every question I have had so far on this homebuying adventure. He is kind, considerate, and in no way condescending during our discussions, and his customer service capabilities and overall demeanor are indeed exceptional. I can only hope he receives some kind of commendation or acknowledgement when I submit this review, because realistically, a vast part of the optimism I have regarding this current homebuying experience is due to his efforts, diligence, and communication.”
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“I had a truly wonderful, very easy, and enjoyable experience with setting up a new account with Harvesters. Thanks to Christina who did a phenomenal job in making me feel both valued and appreciated, while also guiding me through the process and being highly informative.
Christina assisted through the entire process and expeditiously put my requests through and helped me get fantastic competitive rates.
11/10 Would recommend Harvesters and Christina, I personally look forward to using Harvesters again in the future and have already recommended them for friends who are looking to build their credit, are interested in loans, or looking to refinance their vehicles.”