“Elena was so helpful and patient with me while transferring my data from my old phone to new one. She answered all my questions and never rushed the process of explaining. She also provided simple solutions to various tasks.
She would definitely qualify for an EXCEPTIONAL employee and a raise!”
“Nav Singh was SO helpful when my phone stopped working. The sim card was bad. He was able to help me get a good deal on purchasing a newer phone at a nice price.”
“Great customer service, reasonably priced, and thorough work. They know their stuff and will go the extra mile to learn what you need and get it done. Family owned and operated, friendly, and professional - an outstanding recommendation.”
“I actually owe Raynel an aplogy for getting frustrated due to technical issues that were not his fault. He was VERY helpful and did everything to ensure that I recieved the best discount to keep my monthly payment the lowest he can make it, he wasnt pushy which I greatly appreciated, listened to my needs and gave me fast service. I feel horrible after giving him a hard time bc the phone had some technocal issues but I was able to resolve it with Verizon and none of this was a fault of the sales associate. So I sincerly aplogize for my behavior and take full resposibliy for my actions. I plan on heading back into the store to give Raynel a gift catd and thank you note and really LOVE my new phone. THANK YOU RAYNEL”
“The store is always really clean and the guys are very nice every time. I came in here the other day after a terrible experience at another store and the guys here solved all my problems very fast.”
“AMAZING service, my brother’s phone was really messed up and he had to transfer all his data onto a different phone. It was a difficult task but the manger managed to complete it and she was really nice and patient. Overall best AT&T experience I have ever had!⭐️”
“Thank you Fred for all of your help! I came in to get an Apple Watch today and your kind and friendly demeanor made the process a breeze!
I highly recommend coming to this store and asking for Fred!
This is definitely my new go to T-Mobile store.”
“After posting a review that was very negative . I have to say that Michele did make thing right. It took a while but she did correct my issue. She very nice and easy to talk to.”
“Marissa was an absolute dream to work with…?
She is definately an asset to ur company
She is very patient with older people and it was much appreciated.
She is a keeper!”
“Awesome service! Had an issue with a lost phone and getting a new phone, with some complications transferring the account. Paul was so helpful and went above and beyond to make it all work out for us. Would definitely recommend going to this store!”
“Myra was absolutely fantastic, great customer service, very efficient store. She was very helpful and was able to answer all questions. She was 10/10 very nice lady.”
“The 5 stars are strictly a shoutout to Ashley at the Del Prado store! Her level of customer service is exceptional and I'm sure to visit her again should the need arise. Thank's again Ashley, you are one patient woman :).”
10AM - 8PM
2522 Santa Barbara Blvd, Cape Coral
Mobile Phones
“Initially I visited the T-mobile store on Hancock and was asked to wait for a rep to assist on upgrading my phones. I waited for an 1hr to then be told that the phones were not in stock. I asked the representative if she would be so kind and check the inventory on another store. She said she could not but she could order the phones to be shipped to my home. I smelled commission vibes hence why she did not want to call another store for inventory. I didn’t get a helpful personality to begin with.
Since I was on a mission to get my phone upgrades, I left that store and called a nearby store. A rep by the name of Kathy answered and confirmed she had the phones in stock. I arrived at the location and met with Kathy. What a helpful person Kathy was from the first hello. She was very informative and possessed great customer service. She got all the data on the phones transferred and phones ready to use immediately. The manager at that location was very helpful as well. Didn’t get his name. The overall experience was a 10 out of 10. Thank you Kathy!”
“My husband and I purchased 2 phones today and Nelson was our sales associate. He was knowledgeable, polite, courteuous, attentive and just overall fantastic! What a special young man you have enployed.”
“Excellent place to purchase telephone service for family or individual. Its signal coverage throughout the map says it all and the cheapest prices on Samsung, Motorola, iPhones. You don't need credit to finance a spectacular phone ✨️”
“Daniela is very helpful and her English is very well and I understood everything and she almost had me sold on a 16 but it was a little too much money but she has a great customer service person”
10AM - 7PM
1119 Del Prado Blvd # 4, Cape Coral
Mobile Phones
“Quick and easy transaction today at the Del Prado Cricket store in Cape Coral. Jonathan Valdez helped my son get a new iPhone after his broke. Recommend checking out this store if you need any phone help.”
10AM - 7PM
110 NE 2nd Pl #305, Cape Coral
Mobile Phones
“Just want to say left the cricket location on Delprado and came to#305 On NE pine and what great ppl customer service excellent and good communication skills Jorge and Gaby are awesome continue the great work guys Thank you, for your excellence”
“I had the best experience with the employee Cindy thank you very much for you patience ? and help me with all my questions to upgrading my phone I recommend this location 100% very professional thanks again”
“Blanca was awesome in helping me choose the right phone and she went beyond to help me out learn more. I came back to the same store and Sima was helpful in helping me get my Google password right. They both are super to courteous and helpful.”
“I want to say that this is the best store in town, having Karen and Business rep. Dario, there the experience is great! They greet people with a huge smile, so friendly, making me feel comfortable. They LISTEN to my needs (don’t yell like others there) and they help me to solve any issues with my phones. One day, while waiting, I asked one question about phone chains to another member there and she did not even said a word, only directed me to the place where the phone chains are and did like “ they are here, in your face” as it was just right there and I missed it. Not friendly at all!! ? Sorry girl to disturb you! That is why When I come in I look for them ONLY, and, if they are not around I leave and come back when they are. I even call to ask first. Karen, when she hears me, has come from her lunch break to greet me and I even wait until she is done so she can help me. She is really special. Dario too. I have seen the treatment from others there and no, no. Only Karen and Dario. I will follow them where ever they go! That is one of the reasons I moved from the other company. They oriented me and all they said was honest. And fast and reliable. I am referring business to them all the time. Is Hard to find good and honest people now a days! Thanks Karen and Dario!! Keep up the good work!!”
“Rosie's excellent, very helpful and knowledgeable. Takes time to explain different opportunities from ATT without pressure. Very happy to have Rosies assisting me.
Thank you.”