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βThis place is a blessing
Super friendly staff, very knowledgeable, with a sincere desire to help their customers.
I can't say enough about how great they areβ
βLuca and Anthony spent about 3 hours and countless phone calls addressing some back end technical issues with my account. Ultimately my problem was fixed and I left with exactly what I needed, two new phones AND a lower bill. Highly recommend this retailer store over the ATT corporate store on Dani Dr, who did nothing but dismiss my concerns.β
βThe guys that work at Victra are always helpful and genuinely seem like they want to help with questions about my services and devices. It's our Go-To Verizon store.β
10AM - 2PM
16450 S Tamiami Trl #3, Fort Myers
Mobile Phones
βI recently purchased this laptop, and itβs awesome. Itβs a laptop but it converts into a tablet. I am very happy with my purchase. I will recommend this place βοΈβοΈβοΈβοΈβοΈβ
βCorwin is so helpful and patient. I came in with a complicated, long to do task list and he completed all of them happily and helped me figure out what was going on. He provided my with the best options and answered all my questions clearly! 11/10 experience with Corwin at this location!β
βI had a great experience with McKenna at Cellular Sales! She was extremely helpful, patient, and knowledgeable throughout the entire process. She made everything easy to understand and never made me feel pressured. McKenna went above and beyond to make sure I got exactly what I needed and that everything was taken care of. Her customer service was amazing, and I would definitely recommend asking for McKenna if you visit Cellular Sales!β
βI was a fraud vicitm...don't click the link! Called 1 800 number to report but was upset and fearful about what customer service was asking of me. Came to this store at 30 minutes till closing, in a state of panic, and Angelica was awesome! Called boost fraudulent dept. with me, helping me with all the questions customer service was needing to get account set right. She stayed past closing to ensure I was taken care of and my account was taken care of. So thankful to her and the Boost team.β
βStore smells so good when we walked in
Looks amazing with all the speakers out on the table to try out
Very knowledgeable about promotions and his workβ
βI had a great experience at Perfect Phone. The staff was super friendly, patient, and really knew what they were doing. They explained everything clearly, gave me honest advice, and made sure I left happy with my phone. The service was fast, professional, and fairly priced. I definitely recommend Perfect Phone to anyone looking for a new phone or reliable repairs, great customer service all around.β
βSamaj is a great asset to your company . He was very helpful,knowledgeable, funny and knew exactly what he was doin. He was fast and efficient. Thank you for excellent y customer service.β
10AM - 8PM
18911 S Tamiami Trl #8, Fort Myers
Mobile Phones
βI had a wonderful visit to Cricket Wireless in San Carlos Park, there was a variety of phones, which were the latest models of both Android and iOS. More importantly, the customer service with Carolina was personable and made a huge effort to make sure I was able to address my immediate needs. This was AWESOME because a phone is like a house key today, with access to banking, contacts, and opportunities. Thank you again, I am so happy to be a customer with Cricket.β
βWe work with Darnell at our local office in
Ft myers. He is extremely knowledgeable and patient, with our questions. We ordered new
Phones yesterday and know we can depend on him to help us, as he has done many times in the past!! Very happy with AT&Tβ
βAfter leaving the store close to me and having a terrible time my mood was turned around completely by the manager of this store. Both employees greeted me as I walked in. Even though my appointment was scheduled at 2:00 and I was there around 1:30 there was no line and I was tended to immediately. He helped me process my payment and had me out the door within minutes. All of this with a smile on his face and even apologizing for the other store. This was an excellent experience!!!β
βJoel was beyond a dream to work with. Coming in with a broken phone and him coming to the rescue to make sure we left with the best possible after a stressful event was a breathe of fresh air. This will be my verizon store go to.β
10AM - 8PM
8041 Dani Dr, Fort Myers
Mobile Phones
βMatt was wonderful. Great customer service. Very knowledgeable of products and services AT&T offers. Listened to what I was looking for and helped me purchase the cell phone I needed with protection. Wish there were more people like Matt working in the customer service industry. Thank you Matt.β
βThe friendly, efficient, and bilingual staff handle this busy location so well! I came in at a busy time, but was promptly greeted & checked it. I was told my wait would be about 10 minutes (it was less) and invited to have a seat or browse the store showroom. I chose to browse, and while the items on display are what you would expect (cellphones, tablets, smart glasses, smart watches, home internet devices & the accessories) I thought the displays were eye-catching & loved that the device security on the display model phone did not have the security cables, as it made it easier to really get a feel for the phones.
I had come in to update my family's multi-line legacy phone plan, convert a data-only line to a voice/data, and adding a phone to that line from another network (& hoping to keep my number). I expected this or take quite a bit of time but Cecilia was FANTASTIC and not only answered all my questions & walked me through everything, but I was all done in about 20 minutes (& I got to keep my number).
Highly recommend this location.β
βThese guys are hands down the best, very knowledgeable and very quick. Best prices in town no questions asked. I brought my phone in and they did a miracle in 30 mins.
Very and highly recommended.β
βMario and Abdul provided excellent customer service from start to finish. They were both patient, knowledgeable, and made the entire phone buying process smooth and stress-free. They took the time to answer all my questions, helped me find the best option for my needs, and made sure everything was set up properly before I left. It’s hard to find genuine customer service these days, but they definitely went above and beyond. Highly recommend this store if you want friendly, professional, and efficient service!β
βShe was extremely helpful and went above and beyond to make sure everything was taken care of. I really appreciate the time and effort she put into helping me. Great customer service!β
βHow do I begin? As a long time AT&T customer, Alex, is without question, by far the most competent AT&T representative i have ever had to answer and solve my problems and questions. He is congial, extremely knowledgeable and has the patience of a saint. Both my wife and I are senior citizens, so, that in itself is a challenge. Suffice it to say, AT&T is extremely fortunate to have such a highly qualified employee like Alex.β
βI went in today with the plan to switch from Android t iPhone. I read the reviews and one stood out about Julio and Andres. Lucky me, they both were working today. I saw Julio and said youβre the man Iβd like to help me please. I saw a review that said youβre great. Well, that review is certainly correct. Julio was so patient and kind in helping get data transferred. As we all know, this takes time. Two and half hours in store but it was a great customer service experience. The entire staff was welcoming the moment I walked in. I highly recommend these two employees and this location.β
βYvonne was very pleasant and informative. She was able to let me know which phones work with my current plan, and helped me pick up the best one. AMAZING WORK 5/5 stars this is my go to Metro Store now!!!!β
βMaria went above and beyond helping me. I am 80 yrs old and my tech days are over. She was patient , kind, knowledgeable and understanding. I would recommend her to anyone young or old when interested in T-Mobile. Thank you Maria!β
βI love this store Sam & Vinny are awesome They always make sure that I’m a satisfied customer. They also fix phones !! Nothing but good Vibes !!β
10AM - 7PM
11600 S Cleveland Ave, Fort Myers
Mobile Phones
βCan't believe the bad reviews here. We're on vacation and we had Cee-Cee help us out getting two lines and setting our phones up for us. Service was great from start to finish.β
βYoung man in there solved my problem in 2 seconds. Wish i gor his name. They failed to help me at the other Metro and he got it done right away. Great job 👍🏼β
β(Translated by Google) Excellent service from Francis, he communicates perfectly in English and Spanish, very professional and with 5-star customer service(Original)Excelente servicio x parte de Francis, se comunica en inglΓ©s y espaΓ±ol perfectamente, muy profesional y con un trato al cliente de 5 estrellasβ
βThe only thing better than the coverage and equipment is the customer service from Ken and Austin. We couldn't run our fleet as efficiently as we do without LWS. 5/5β
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βThe support we received from Victor made this the best Verizon store we've ever visited. He assisted us with a challenging account issue, even making it a pleasant experience! He also helped us with new devices. He was professional, enthusiastic and positive. Top notch customer service. We plan to make this our regular Verizon store now :)β