“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“I went in on 12/31 looking to switch my provider to Verizon and get a new phone. I had dropped my old phone on the floor that morning and the screen went completely green. I was avoiding to get a new phone as I was not ready to spend money and tried to bring by phone back to life on my own all day. No luck. Mind you - it was New Year’s Eve. At the Verizon store I was greeted by Fanuel, who provided a superb customer service. Fanuel was wonderful. His patience was appreciated, as he was working on getting everything set up for me until 9pm on a New Year’s Eve!!! He stayed until after the store closed to make sure that I got everything I needed. It was a long process in my case bc 1) it was a hassle to obtain a pin from the previous provider, 2) we could barely see what’s on the screen, 3) the transfer of the things I had on the phone couldn’t be made from phone to phone due to the bad shape of my old phone. We had to do the download and upload through icloud. Fanuel certainly deserves recognition for going above and beyond. I highly recommend that store!”
“I am so satisfied with a battery replacement for my phone I recommend this place to everyone to get a service for your phone,computer or any other devices that y’all have. These guys are professional they get the job done in a very professional way ??”
“The cashier was very nice and helpful great place to get a phone from great deals and you get 30 day warranty on almost all the parts your phone definitely coming here every time I need a new phone”
“Danny is amazing!!! He is very thorough and nice! He was extremely patient and even went over my bill with me and took the time to explain it with me making sure I understand. I swear by this store. Definitely go to Danny 10/10 best service from him. Stores also very clean and they’re always there to assist and help and answer any questions with a smile. Highly recommend seeing Danny.”
“We were very happy to arrive being only 1 of 2 clients in the store which minimized the wait. Gustavo was very helpful and professional. We were able to purchase a phone, transfer stored info and out the door in exactly an hour. Mostly unheard of!Thank you !”
“This is a long overdue review. Kudos to Zoraida for taking such good care of my wife late on the Friday before Christmas. She was patient, courteous, and warm, with great humor and an outstanding customer service approach. Zoraida even stayed late a half hour after closing to make sure my wife’s new phone and service was fully functional with all data transferred. Definitely a great experience and service we appreciate!!!”
“Savannah D helped me upgrade 2 phones with complete ease! I’ve never upgraded phones and changed my phone plan with ZERO frustration before. Highly recommend everyone works with her. Super friendly and she made us feel at home. Thank you to AJ for also checking in and making sure the process was smooth. They make you feel like family”
“Very quick and nice customer service! Got two phone protection screens placed on a 12 mini and xr for $15 each! Very neat and clean shop. Phone repairs are such a reasonable price and he will do it right on the spot in no time. I wouldn’t recommend any other place!”
“I just want to say Richard was amazing, not only did he have me great customer service but he helped me fix some flaws that where on my account something like fixing the fact that I was being charged doubled on insurance for my device if that’s not great customer service to you guys i don’t know what’s wrong with you.Thank you Richard !”
“Santiago the Assistant Manager is such a treasure and a great asset to the MetroPCS team! He greeted us at the the door with a kind smile and quickly replaced my phone with accuracy and efficiency. He is knowledgeable, friendly, and helpful.BySantiago answered all of my many questions patiently all while multi tasking answering his employees questions and never making me feel like I wasn't a priority. I actually enjoyed my visit and it did not feel like a chore. He even helped my son fix issues he was having with his phone. I am extremely pleased with the service. Thank you Santiago! I feel lucky that you were the one to help me today! Thank you MetroPCS for hiring a top notch employee!”
10AM - 8PM
8041 Dani Dr, Fort Myers
Mobile Phones
“Kishawn was amazing help. My boyfriend and I went in to upgrade our 12 pro max to the 15 pro max. It was such an easy process and he was very helpful! Thanks for setting us up before the new year! We hope you have a great one!”
“HIGHLY HIGHLY HIGHLY RECOMMEND. !!!!!Im nothing of a computer savvy ... i stopped by the store today trying to find a laptop that would be compatible with Cricut and ii must say prices are great especially for someone on a budget. ( like myself)Jennifer helped me out today must say i have not seen such great customer service in a long while. Jennifer was AWESOME ! She answered all my questions and concerns and believe me i had ALOT of questions. She dedicated the time to fully answer them all. !From the moment we walked in til the moment we left the store she made us feel welcomed, it felt like we were talking with a good friend.We didn't buy anything in the moment but i am 99.9% sure we will be back in the very near future to make a purchase.Thank you Jennifer for your help today. Im going to do some research on compatibility and will be back.Your employer is surely BLESSED to have someone like you.See you again soon !”
“(3369 DR MLK BLVD) very good customer service . Very respect also very fast didn’t have to wait . Walked out with a wonderful deal thanks to NICHOLE swing by and see about her .”
“I had a wonderful visit to Cricket Wireless in San Carlos Park, there was a variety of phones, which were the latest models of both Android and iOS. More importantly, the customer service with Carolina was personable and made a huge effort to make sure I was able to address my immediate needs. This was AWESOME because a phone is like a house key today, with access to banking, contacts, and opportunities. Thank you again, I am so happy to be a customer with Cricket.”
“Went to metro and met the wonderful Shirlene I've heard alot about. She helped me with my device and transferred everything over. She was very knowledgeable and nice.”
10AM - 8PM
11600 S Cleveland Ave, Fort Myers
Mobile Phones
“We were so happy with the care and help we got today, it was are first time at this cricket store we moved from Colorado last year we needed to a new store. We will definitely be back.”
“I was extremely satisfied with my visit to this AT&T. My husband and I unfortunately had to come late due to circumstances and no one even batted an eye. Everyone was eager to help. They were quick and efficient with all of our questions and helping us out. I am happy to be a customer with customer service this amazing! The associates in were Carlos, Yasmin, Jocelyn. Thank you for making the visit so enjoyable!”
“I got back covers for my phone and my two sons. They were sold out of back cover for my youngest son phone. And got some glass protector cover for everyone's phone. Luckily they were all in different colors for back cover which was great.”
“They offer broadband Internet in my neighborhood. So excited! Was easy to set up.. Great service! Great Internet speed! Great streaming.. no interruptions like with Xfi-ty (half the price)... No upsales. No pressure. I cannot tell you how DELIGHTED we are to have T-Mobile locked in”
“Tania was so helpful and even when she was working alone with many other customers answered all my questions. She made time for everyone and stayed past closing with me to make sure I was fully set with my new phone. This was a much better experience than I’ve had with many other locations.”
“I went there on Wednesday, August 11 the attendant was very helpful explained everything and gracious my first impression as I came up to the building I thought oh my god this must be a dump because the outside is not very pleasant looking but when I came inside and he was so helpful and knowledgeable and willing to help us out to select the right phone I just fell in love with this place and I will definitely return”
“Going to cellphone stores is one of my least favorite things but this store is different. Coleman knows his products and got me in and out of his store in a few minutes with exactly what I needed. Another thing I noticed while there was how happy and satisfied the other customers were who were also working with him and his staff. It was just bizarre but in a good way lol.”
“Took a while but I the staff there were super nice Yojancis (I hope I spelt it right) Coleman and another other trainee I forgot her name were super helpful and were determined to keep on trying so thank you guys! Very happy with my new iPhone.”
“Had a wonderful experience getting a new phone! We will continue to go to this Verizon! Ervin was very helpful and kind and answered any questions we had no problem”
“I recommend you to see Bjeon at the Att store in 10993 colonial blvd he is very patient and help me a lot. I went to the att on 6miles and they would not help me.”
“A worker named 'Alladin' at this location is an awesome Customer Support Specialist!! He not only took the time to resolve my initial issue, he corrected other major issues that were causing my phone to not ring etc...he was very helpful and kind!! We appreciate you Alladin!!”
“(Translated by Google) Excellent service from Francis, he communicates perfectly in English and Spanish, very professional and with 5-star customer service(Original)Excelente servicio x parte de Francis, se comunica en inglés y español perfectamente, muy profesional y con un trato al cliente de 5 estrellas”
“After being with Metro for 25 years I switch to Cricket because after talking with Wanda here she made a great deal for me that I couldn't beat and I highly recommend that you come see her for anything that you need.”
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“Cordaysia, spent a lot of time helping me with purchasing a new phone. She was wonderful, so patient. I’ll be coming here and telling all my friends what a good experience it was.”