“The young guy that I dealt with helped me more than the customer service call center had been able to do. My new account and new phone are now set up. He went above and beyond.”
“Outstanding customer service representative , Dorian . I was totally confused and Dorian explained everything in detail regarding my billing charges what other reps failed to do. Dorian renewed my faith in Verizon !”
“Shout out to Clarissa. Incredible customer service. Explained the offers and options available to me so I fully understood my plans and services I was signing up for. Very pleased with the transfer from Verizon. Was seamless for me and my family. Clarissa did all the work for us. She made the experience feel like a conversation, and not a sales pitch. Huge plus.”
“This store is amazing! Becca is the manager and she helped us out TREMENDOUSLY with our account by making things right and getting us money back. The staff is super nice and worked with us for a few hours total to get the matter solved. Thank you so much! I would definitely recommend this store if you want good customer service!”
“I had to leave this review, just based on the great customer service experience I had with Sergio yesterday. He welcomed me in to the store, was friendly, answered all of my questions and had me on my way with the latest technology in no time. I will definitely be back here for all of my Spectrum needs. Thanks again Sergio!”
“Chris was very informative as far as the info I needed to select the right services. He was very responsive, professional, and he did exactly what he said he would. I would recommend anyone to him that could use their services.”