The Bank of America Drive-thru ATM branch offers a convenient and straightforward banking experience. Customers appreciate the friendly front desk staff who greet them and efficiently handle services like cashier’s checks and deposits. The new building and well-spaced parking are seen as positive features. While the process for deposits is generally quick, some customers note that lines can be long, which is understandable given the circumstances. A few users experienced issues with the car ATM, such as contactless card readers not working properly for cash deposits, and some found the machines not very useful. Customer service is often highlighted positively, especially when staff assist with complex problems like account freezes or lost checks. One customer shared a story of help from staff after their account was closed three years ago, resulting in retrieving a $5,000 check, which made a significant difference. Overall, the branch is valued for its friendly service, helpful employees, and clean, modern facilities. The branch has also taken steps to improve safety and cleanliness, following CDC guidelines, and may adjust hours temporarily, so customers are encouraged to check the bank’s website or mobile app for updates.
It's okay. I just had to wait for at least 2 hours and it looks like some of the employees spend a bit more time chit-chatting... I made a few observations. I was glad that I was finally helped when the other branch had failed to.
April 2026
Met with banker inside on a sat, great experience, nice staff, very efficient, respected my time got me in quickly even though I didn't have an appointment. Recommend this Location
April 2026
Poor incompetent service recieved today at the teller inside area today by Sharina Sharifa or whatever her no badge wearing unprofessional, purposely delayed but definitely displayed no respect or knowldege
