Charlie’s Auto Care is known for treating customers with a friendly greeting, integrity, honesty, and fair prices. Employees are efficient and personable, taking the time to explain step by step the work to be done and the cost. They never rush the job and ensure that the vehicle is in good working condition before release. They also go over items that would need attention in the future. Customers report being totally satisfied with the work performed, the service, and the employees. On a long road trip, a sudden funny sound led travelers to Charlie’s; the shop identified a damaged serpentine belt, ordered a new one, and replaced it immediately, allowing a return to the road in time. The cozy waiting room offers snacks, coffee, and cold water, giving peace of mind. Many customers say the people are kindest and best, like visiting family. Brake pad work is completed within a few hours, professional and thorough. Transparency, honesty, and excellent customer service are consistently praised.
