Walgreens is a standard pharmacy chain with a friendly staff and clean stores. The business is known for its competitive prices and frequent sales, with customers often taking advantage of buy-one-get-one deals and other discounts. The pharmacy services have been praised, with one customer noting a positive experience with COVID-19 testing. However, the customer service at some Walgreens locations has been reported as lacking. Cashiers have been observed complaining about ringing up grocery orders, and there have been instances of rude customer behavior towards staff. One customer described an incident where a "rude couponing Karen Couple" berated a cashier over coupon policies, with other customers in the line defending the employee's professionalism. Overall, Walgreens offers a mix of positive and negative experiences. While the pharmacy services and pricing are generally well-received, the customer service at some locations could use improvement. The staff's patience and grace in dealing with challenging situations has been commended, and they are seen as deserving of better treatment from some customers.
Kim is my favorite employee in the pharmacy, and she is always so very kind, and looks out for me.
August 2026
Like most of the other Walgreens are about basically about the same. They're pretty decent
June 2026
You know if you hire underage people to handle check outs, if I want get get alcohol or tobacco products i have to check out twice, do you think that is good customer service? Seriously, can you answer this?
