“Went in for an upgrade. The store was great. Nico was available right away, he is very knowledgeable about what he is doing, making the transaction fast and efficient. Thanks Nico for helping me upgrade my phone.”
“Oscar and he’s co Worker always been professional with ethics and honest customer service. Best store ever. Solving problems on time and faster services.
ATT just need a way to communicate while the phone get desconected, all cell companies have that amazing service but ATT. Please we need that service. Thank you.”
“Came in on a day to check on an insurance concern for my iPhone 17 pro. As soon as I walked in I was greeted by Julio who had incredible customer service and was able to attend me very quickly.
If only most AT&T stores could do the same thing!!! To be fair this one is a corporate location bruh, so that be making sense so yee!
Anyways, try to go specifically to the corporate locations, most of the time! The customer service and the quality is much better.”
“I want to take the opportunity, after having visited the Cricket offices, located at 4823 SW 8th St, to thank the salesperson Maritza Mata for the cordial and kind way of solving the problem I had. It is a great pleasure to have the quality and skill of such a magnificent salesperson. These days it is very difficult to find friendly people who know their business. Again, thank you so much.”
“Broke screen on my iPhone 17 pro max. I went through Asurion and set up the claim and the appointment for the tech to come to my home, is a very clean process.
Not only did the tech arrive early by three hours he called beforehand to make sure that was OK. When he arrived, I assumed he was gonna come inside with his tools and swap the screen in my home, He corrected me and said no he has all everything in his truck. I was like OK dude if you’re sure. I gave him my phone and unlocked it for him.
He went inside his truck and I swear to Jesus like six minutes later, he was knocking on my door, telling me the swap was done, and he handed me back my phone with a brand new screen.
My mind was blown like literally anything in the customer service world could be done that fast lol. Would absolutely recommend 1000 times whether through an insurance claim or paying out-of-pocket!”
“Excellent customer service from Daniel. I purchased a new Android 26, and he walked me through all the steps of starting the operation, and even helped out after my data was transferred from my old phone to new one. He was really patient, and made the whole experience very pleasant. He also helped my wife today in getting her new iPhone, and patiently walked her through all the new features. Daniel is a great person to be representing ATT in a very professional manner.”