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“I want to take the opportunity, after having visited the Cricket offices, located at 4823 SW 8th St, to thank the salesperson Maritza Mata for the cordial and kind way of solving the problem I had. It is a great pleasure to have the quality and skill of such a magnificent salesperson. These days it is very difficult to find friendly people who know their business. Again, thank you so much.”
“Went in for an upgrade. The store was great. Nico was available right away, he is very knowledgeable about what he is doing, making the transaction fast and efficient. Thanks Nico for helping me upgrade my phone.”
“Oscar and he’s co Worker always been professional with ethics and honest customer service. Best store ever. Solving problems on time and faster services.
ATT just need a way to communicate while the phone get desconected, all cell companies have that amazing service but ATT. Please we need that service. Thank you.”
“Today I came In to do a service transfer from another carrier & switch to AT&T, we got assigned to Alejandro. Extremely professional, knowledgeable & got straight to the point. Phenomenal customer service. 100% connectivity expert. Music in the store was also awesome!”
“Broke screen on my iPhone 17 pro max. I went through Asurion and set up the claim and the appointment for the tech to come to my home, is a very clean process.
Not only did the tech arrive early by three hours he called beforehand to make sure that was OK. When he arrived, I assumed he was gonna come inside with his tools and swap the screen in my home, He corrected me and said no he has all everything in his truck. I was like OK dude if you’re sure. I gave him my phone and unlocked it for him.
He went inside his truck and I swear to Jesus like six minutes later, he was knocking on my door, telling me the swap was done, and he handed me back my phone with a brand new screen.
My mind was blown like literally anything in the customer service world could be done that fast lol. Would absolutely recommend 1000 times whether through an insurance claim or paying out-of-pocket!”
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“Great experience at the AT&T Red Bird shopping!! Richard was awesome helping me get a new 17 Pro Max.. he is the best and helped me get it with accessories. He explained all the new features!! Made is super easy!!! Zulay also helped me . They helped me to transfer information and to package my old phone to ship!! Best staff ever! I won't use any other company !! ATT, RICHARD AND ZULAY are the BEST!!!!!”