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“Sophia at AT&T provided outstanding customer service! She was incredibly kind, patient, and knowledgeable throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I left with the best option for my needs. She made the experience quick, easy, and stress-free. It’s rare to find someone who genuinely cares about helping customers, and Sophia went above and beyond. I highly recommend asking for her if you visit AT&T. Thank you, Sophia, for your excellent service!”
“Let me start by saying that prior to taking my daughter's phone to Repair 2 Fix I had been turned away from the Apple store because according to them my daughter's iPhone 13, had water damage, so they tried to upsell me instead of changing the battery which is what I brought it in for.
After a 2 hour wait, wirh no resolution I did quite a bit of research and found Repair to Fix. My husband and I were greeted by the owner, Osnel, who couldn't have been more helpful. He explained that there was absolutely no water damage to the phone, and it simply needed a battery replacement which took a very short amount of time to replace. My husband even explained an issue that he was having with his phone, and Osnel told him that it would be about the same cost to repair it as it would be to purchase a new one. His honesty and service will make us repeat customers!”
“From the very beginning, Lazaro went far beyond simply assisting me with purchasing a streaming and internet service. He took the time to understand exactly what I needed and ensured I felt confident in my decision.
His patience, professionalism, and deep knowledge made the entire process smooth and stress-free. Lazaro explained all the options clearly, answered every question thoroughly, and even provided helpful recommendations tailored to my preferences. What truly stood out was his willingness to go the extra mile, ensuring not just a successful purchase, but a genuinely positive experience.”
“Great support straight up front and helped me with the mess I was in. ??????????
Alex was very knowledgeable and listen to my life problems ?.”
“Thanks to Isabel Fernández's service I had everything I wanted at all times, very attentive to all my cravings, I really liked being able to have my iPhone, thank you for everything”
“What a good experience I have had with Maria!! Professional, pleasant and patient. He paid attention to me at all times and answered all my questions and demonstrated knowledge. Thank you, Maria!!”
10AM - 9:30PM
401 Biscayne Blvd, Miami
Mobile Phone Accessories
“The first time I went to fix the iPad screen, I loved the service and now I always go with them, they also sell very nice accessories, I bought a rope to hold the phone, very practical, cute and at a good price! Recommended!!! Thank you Mary for your attention.”
“This young lady was the absolute best. She had patience with the old lady ( me) and I love her. I will go back there every time there is an issue. We need more people like her. Thank you so much for your kindness and courtesy”
10AM - 7PM
723 NE 79th St, Miami
Mobile Phone Accessories
“I just left the Tech Shop. I got my Lenovo gaming computer screen replaced because it was cracked. Carlos was great. I would greatly recommend him, very professional and fairly priced.”
“Amazing spot to get any electrical product fixed, Luis was amazing help came in here with my girlfriends phone looking like if it got shot,left with a brand new phone”
“Shoutout to Tomas at the Verizon store on Miller Road for the amazing service. Friendly, efficient, and genuinely cared about helping me out. Highly recommend asking for him if you visit this location.”
“John was great, excellent customer service skills and super honest, I saw him help someone for free when he could have charged them, you don’t see honest work like that now-a-days, will definitely come back!!!!”
“Techy is an amazing company that helped diagnose my phone which had issues for months. And after coming to them I am happy with the results. Anyone needing theyre electronics fixed need to come here!”
“I was lucky to have Maleeha at the Pinecrest AT&T help both my husband and myself purchase and upgrade our iPhones. She was amazing, very patient and extremely knowledgeable and helpful. She walked us through the entire process and made herself available to answer all of our questions . She went above and beyond to make sure we were comfortable with everything ! We can’t thank her enough!”
“Sixto was incredibly helpful. I visited the store wondering if they fix viruses on android. He explained that sometimes is best to reset the phone, but that he would check my phone first. Without resetting my phone, he had my phone up and running in no time. Thanks Sixto!!!”
“Guillermo was amazing! He helped me with setting up my home WiFi and answered all my questions. He went above and beyond to help me, even showing me the app I needed to download to set up my internet myself. Thank you Guillermo! 5 star customer service!!”
“I recently got an iPad from AT&T and had such a great experience thanks to Ralph and Teresa . They were both incredibly respectful, patient, and knowledgeable throughout the whole process. They answered all my questions, made everything super quick and easy, and made me feel comfortable the entire time. Customer service like this is hard to find nowadays. I truly appreciated how kind and professional they were. Definitely one of the best experiences I’ve had at AT&T!”
“Excellent service at the AT&T store. The team was professional, helpful, and made the whole process smooth and stress-free. I especially want to recognize Claudia for her outstanding customer service. She was kind, patient, knowledgeable, and took the time to explain everything clearly. Claudia went above and beyond to make sure all of my questions were answered and that I felt confident with everything before leaving. Her attention to detail and friendly attitude made a big difference. Thank you, Claudia, and the entire AT&T team for such a great experience.”
“From the minute i met the owner, i could tell she was honest. Her eye contact and energy she gave off was very welcoming and honest. My girlfriend actually came over the day before ( we have phone problems) for an unrelated issue, and recommended i check them out. She gave a price over the phone for what it would to change the port on my phone, the time it would take, etc. When i came in, everything was done as promised. No trying to upsell extra parts of saying it couldnt be done. Thanks for your help!”
“I’ve been having a billing issue for over 4 months and decided to go into the store to see if it can finally get resolved. Glad I did, Wendell went above and beyond to resolve this ongoing issue. He was very professional and great customer service.”
“Thank you to this AT&T store in Bird Road specially to Ana who helped with everything when I got the new iPhone 17, she was super king and helpful and did the whole process super fast.”
“Shalia y Muni were fantastic! They took care of us like we were family. Very patient with my elderly parents that needed to upgrade their phones! 5 stars from us. Will be recommending this store to all my family! Will definitely be coming back to this store for all our ATT needs.”
“Fabian, helped me with everything I needed, fast service, everything was setup quickly, Fiber service appointment, switched over my phones from previous carrier with no issues, and that's that there was a problem from my previous carrier prior to the visit, he resolved quickly, Thank Fabian and AT&T”
“If I could give this store and its team a TEN I would! Karla (associate) and Isabella (manager) were incredibly courteous, mindful, and professional. Took care of the issue with my existing phone, and got me into a plan that is better for me. Thank you so much!!!!”
9:30AM - 6:30PM
2503 NW 72nd Ave, Miami
Mobile Phone Accessories
“I brought my iPhone 11 to fix the battery, phone had died all of a sudden without warning. Javier helped me restart it and replace the battery, excellent customer service 100% recommended.”
“Alex and Corina (spelling) were so helpful! I had an unfortunate accident, while on vacation, with my phone. They were able to revive my waterlogged phone (twice!) and transfer my data onto my new phone. Amazing customer service! They truly care about their customers!”
“I had an outstanding experience at this AT&T store, and I truly have to highlight how incredible the manager, Fabiana, is.
From the moment I walked in, she made everything smooth, clear, and stress-free. In a world where dealing with phone plans and upgrades can feel overwhelming, Fabiana has a rare combination of professionalism, patience, and genuine care for the customer. She took the time to explain every detail, answered all my questions without rushing, and made sure I understood my options before making any decisions.
What really stood out was her leadership. You can tell she runs a tight ship — the store is organized, the staff is attentive, and the overall vibe is welcoming and efficient. That kind of atmosphere doesn’t happen by accident; it reflects strong management.
Fabiana goes above and beyond. She doesn’t just “process transactions” — she builds trust. It’s clear she genuinely cares about helping customers get the best solution, not just the quickest sale.
If you’re going to this AT&T location, ask for Fabiana. You’ll be in excellent hands.”
“When I contacted Microsoft to fix my XBOX, they sent me to Ubreakifix, I had no idea just how Comprehensive these guys are. They didn’t charge me to figure out what was wrong, And offered their price along with how long it would take”
“Oscar helped me With a repair for a samsung a32 5g ! They gave me the best price around this área! He is Quick and honest too his work ! You can even see them repair the phone in front of you. I would definetly reccomend theyre service !”
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“Best store in Miami. Costumer service always exceptional at this location that’s why I always come here. Maikel and Mike were great and very helpful. Thank you for your help guys !!!”