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“Upon entering, Dave provided excellent assistance by answering our questions and allowing us to try different mattresses, making the experience phenomenal. I highly recommend this place for anyone who is looking to buy a mattress. 100/10 experience!!!”
“When we walked in, immediately Omar, the Store Manager, assisted us. He was awesome. A true professional, knowledgeable and not pushy… just what you want in a salesperson. He made the transaction super easy and was most interested in finding the right bed to fit our needs and ensure that our back needs were met. I will always come back to this Mattress Firm, Omar was conscious of our budget without compromising our needs. We made our purchase and will be getting our new bed this Friday! I highly recommend”
“Robert was amazing- extremely kind and patient through the process. He was very knowledgeable and was able to address my concerns and answer my questions honestly”
“I purchased a mattress here and I'm thoroughly impressed with the quality and service. The staff were extremely friendly, patient a qtr and knowledgeable, helping me find the perfect mattress for my needs and budget. Delivery was prompt.
The mattress itself is great. Just what we had been looking for.
I highly recommend Aventura mattress to anyone seeking a top-notch mattress and exceptional customer service. You won't be disappointed!”
“Joy was amazing. She was very professional, and very informative. Joy took the time to understand my specific needs due to a lower back injury and made an excellent recommendation. I'm looking forward to sleeping in comfort and waking up refreshed and energetic.”
“⭐ An Unbeatable Experience: Guillermo at Mattress Firm Pembroke Pines is Exceptional!
I cannot recommend the Mattress Firm store in Pembroke Pines highly enough, especially because of the manager, Guillermo.
Over the years, I've purchased several mattresses from this location, and the reason I keep coming back is simple: Guillermo’s top-notch customer service and deep product knowledge. He has always made the buying process smooth, personalized, and stress-free.
Outstanding Support During a Warranty Claim
Recently, we had to file a warranty claim, which can often be a frustrating experience with any company. However, Guillermo turned a potential headache into an incredibly smooth and easy process.
* Exceptional Guidance: He was right there with us every step of the way, clearly explaining the documentation needed and the timeline to expect.
* Proactive and Prompt: He ensured all the necessary steps were completed correctly and efficiently, preventing delays and confusion.
* Unmatched Professionalism: His ability to manage the claim while maintaining a friendly, reassuring, and professional demeanor truly sets him apart.
In an industry where post-sale support can be hit-or-miss, Guillermo has demonstrated that his commitment to the customer extends far beyond the sale. He is a true credit to the Mattress Firm team, and because of his integrity and service, he has earned a customer for life.
If you are looking for a new mattress in the Pembroke Pines area, go see Guillermo! You will not be disappointed.”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“Natalie spent time with me and had great "mattress knowledge". There was no pressure to buy a certain mattress. I'd recommend going there if you need a mattress.”
“Very professional and extremely knowledgeable. Highly recommend this location.
Daniel did a great job explaining everything and I would ask for him by name.”
“I came back for a protector for my wife she is extremely sasitfied she loves Mattress Firm Davie South Kanitta and Enrique are awesome very professional kind compassionate great customer service excellent bueno highly recommend please go see them”
“I was helped by Bintoy and at first I was just looking for a cheap mattress but I laid in much pricier mattresses and Bintoy helped me and was very nice and patient with me and I ended up buying a purple mattress and she gave me a great deal. I was very satisfied and felt very comfortable shopping there. Looking foward to sleeping In my new mattress!!!”
“I went into Matress Firm and came across a breath of fresh air named Luisa. A true professional that knew what we were looking for. It was a great experience.
I would recommend Luisa and Matress Firm to anyone looking for a better sleeping experience without a second thought.”
“I had a great shopping experience! From the moment I walked through the door, I didn't feel pressured or followed around. The staff asked how they could help, and when I mentioned I was looking for something, they guided me in the right direction but then allowed me to browse on my own. They were available if I had any questions or needed assistance.
I ended up making a purchase, and the entire process was pleasant. My delivery was quick, and I would definitely recommend this store. I would happily go back again!”
“Dan was very helpful and was eager to offer cost saving ideas. He didnt try to sell us anything we didnt need. We ended up saving a lot of money when he suggested a good mattress topper over replacing an almost-new mattress that we werent happy with. Kudos”
“So I really needed a mattress so I stopped in to Mattress Town and I gotta tell you I didn’t have to shop anywhere else. I got a great deal on a beauty rest black hybrid. Can’t thank John enough. So if you’re in the market for a mattress this is definitely the place to start. I guarantee you won’t have to shop anywhere else.”
“We have never experienced such of nice sales person like William , he stayed after hours just to help us het our new mattress.
Thank you Will and congrats to Mattress Firm for having one of the best sales person we have dealt with ??”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“The sales representative exuded great customer skills she was attentive answered all questions. She helped us with our selection Leiny double check that the product was available for delivery on the day request. Leiny professionalism created a positive experience and I highly recommend her for future purchases”
“Amazing experience with The Mattress Joint !!!! 10/10 recommend doing business with them. They’re such nice people and really worked with me to find a good delivery time. They can even deliver same day. Also got an insane price on my mattress!”
“Super friendly and knowledgeable service. My wife and I met Diana. She listened to our needs and then showed us a variety of options to help us narrow down what best suited us. She also outlined the benefits of an adjustable base. We had not thought of one before but following a demonstration from Diana, we decided it would be an ideal addition to our bedroom. She also knew when to give my wife and I a moment to talk through our options. Definitely recommend.”
“We had an amazing experience thanks to Afonso! He helped us choose a king mattress and two twins for our home, and he was incredibly kind throughout the whole process. He gave us so much attention, explained all the options, and made sure we found the perfect fit for our needs. Super charismatic, patient, and genuinely helpful. Highly recommend asking for Afonso if you’re looking for great service!”
“We went to the Pembroke store for the first time we were met by one of the most knowledgeable sales rep.we’ve ever dealt with. She is no other than Anna Syed she was very professional and courteous.She answered all our question and made some very good suggestions and took time to explain all our options.We just went to look at the products they offer with the intention of returning at a later date to make a purchase and we left purchasing a beautiful bedroom set.She made sure we were very satisfied before leaving we’re just waiting for the delivery.We wholeheartedly awarded her 5 Stars. Thank you Aamna for a job well done.”
11AM - 7PM
400 S University Dr, Plantation
Mattress Stores
“The truth is that I am very grateful to the advisor Roberto Díaz for his excellent attention. He managed to explain to us the best way to buy what we really wanted and needed. Recommended for you to visit El Dorado.”
11AM - 7PM
4200 NW 167th St, Miami Gardens
Mattress Stores
“have been an El Dorado customer for many many years. I’ve always been satisfied with my purchases and service. However, this time around I had the pleasure to have dealt with Blanca Molina. She is exceptional and very knowledgeable. She answered all my questions and was very professional and patient. I highly recommend Mrs.Molina if you want a pleasant shopping experience.”
“Chris is simply the best customer service person ever. He listens & he works with the customer. He has some very nice, unique pieces of furniture & in comparison to the more renowned furniture are NOT over-priced. If you ever have an issue he's willing to work with you to ensure that you are satisfied with everything. Go see him for any type of furniture, decor pieces, rugs, mattress, consoles etc. You WON'T be disappointed!! Excellent customer service, highly recommend!”
“Ask for salesman Christion aka Chris. I walked in 20 minutes before closing and he listened to my needs and provided me with so many options. He looked at inventory to help narrow everything down. He even suggested floor model items to help save me money since I just had a baby. Within 45 minutes (yes, he stayed after closing just for me) we picked out an option and he set up timely delivery. The smoothest transaction possible and it was all thanks to Chris! Highly recommend!!”
“Robert did a great job explaining us everything we requested. He too care of us. Very profesional and knowledge of the product he was selling us. I would recommend come to Pembroke Pines Rooms to Go patio and asked for his services. Thanks Robert Sterner!!!!”
“One of my absolutely favorite places to shop for furniture! The staff here is genuinely amazing and friendly, always eager to go above and beyond to make sure you are completely satisfied. I often find myself consistently returning to this location whenever I have furniture needs.”
“We were looking for a Murphy bed in the Fort Lauderdale area and came across Multimo Beds. We spoke to Alex by phone then visited him in the showroom. He was great! Very informative and helped us decide on the right product for our space. He told us he was expecting the delivery in about 8 weeks and it was right on time. We had purchased the installation as well and so glad we did! Two installers showed up on time and prepared. They brought everything they needed to install the bed and protect my surfaces. They were clean, organized and very respectful. Before they began, we discussed placement and made sure everything cleared for opening. They worked efficiently and professionally. It took them 4 hours to install the bed. Before they left, they made sure that we were happy with the installation. When they did leave, my room was just as clean as it was before they showed up. Thank you to Alex and his crew!”
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“My fiancé and I recently had the pleasure of working with Murphy Bed and Services in Hollywood, and we couldn’t be more thrilled with the result. They created the most beautiful and functional Murphy bed for our second room, which also serves as a library and gym.
We had never met professionals as outstanding as Alex and Ariel, the owners and operators. Their punctuality was the first thing that impressed us, and the entire process from start to finish was incredibly smooth. The installation was done flawlessly, and they made sure to leave the room spotless after they completed the work.
The quality of their product and their exceptional customer service were worth every penny. Even after the installation was complete, Alex and Ariel were attentive and available for any follow-up questions or concerns we had. Even their show room had a great selection of the products they provide and was graciously decorated.
We highly recommend Murphy Bed and Services to anyone looking for a high-quality space-saving solution with exceptional service. And the things they promise you since the beginning they keep their word until the end as you cannot find nowadays in South Florida. Again, highly recommend!!!”