Trustco Bank is a 5-star rated institution that believes in old school, personal service, welcoming customers by name. It offers a wide variety of great deposit and loan products, including home equity lines, and both personal and business accounts. Customers can access services in-branch or via the website and mobile app. Reviews highlight staff who are efficient, quick, and truly professional, providing the best customer service and exceeding expectations. Employees are noted for being always available, very helpful with a smile, and going above and beyond, such as by notarizing and copying documents. Many customers strongly recommend the bank to friends and family.
Rosa is so amazing and helpful! Opening our business account was a breeze and she had no problem preparing before hand to make the process quick and smooth!
September 2026
I Love everyone at this bank… but I must confess Evelyn is my absolute favorite! She is so kind and helpful and she always looks incredible! Her smile lights up the Universe. I always leave feeling so much better than when I came!
