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“Manager Jerri and Associate Julie went way above and beyond to help us. They were so knowledgeable about the products and very friendly. Even held our purchases while we continued shopping around, and helped load it all into my vehicle. Best shopping experience in a long while.”
“As of Sat Oct12th 2024, after Milton, this store is open. They are on generator power and their phone/network is down, so cash only. But they are open. Much appreciated!”
“If you don’t rate harbor freight 5 stars then honestly, what kind of person are you? 10 dollar set of pry bars? Deal. 3 dollar dead blow hammer, even better. Anytime there’s a harbor freight near my job I get giddy cause imma go get them dealzzzz”
“My wife went to pick up compatible garbage disposal switch for our new kitchen faucet and raved to me about the customer service she received. We know it’s a small part but she said they called the rep to get it as soon as possible for the install we are having done in 3 days. I appreciate you all treating her and my son so well and will certainly do more business with you in the future. Thank you!”
“Ive had a few good experiences with this company. Good communication. Nice followup. I dont deal with them often but will actually be contacting them this morning.”
“I am a homeowner in Palm Coast, and I needed a Pro Flo toilet seat. I researched online and found that the nearest dealer was Ferguson. What a pleasant shopping experience. I was on the phone for less than 10 minutes and the product was on the way and will probably be delivered tomorrow. Customer service rep was VERY helpful, knowledgeable, and polite. Will use again, and highly recommend.”
“I came in for a special item, so special that many stores don't have them on hand, and if they do, they only have a few.
I think I was helped more this time than I've ever been helped at any HomeDepot. Her name is Toni and she works the front .. either a register or a manager there. She initiated the help in her own, and when the product wasn't locked in front where it was supposed to be, she went looking at the several places throughout the store where it could be.
She didn't peek, she searched .. over 30 minutes trying to find one of the 6 that were supposed to be there.
When she gave up the search, she decided to contact another close store.
Good thing we both had patience, because they left her on hold for a good while. She hung up and called back, talked to a manager, and got left on hold AGAIN .. I'm talking about 15+ minutes just to see if they had a product .. could've taken less than 5 minutes.
They had one, and saved it aside for me, so it's a good story ending, but the hour trying to find it, was a bit much .. I'm so glad it was Toni who helped me, because she went above and beyond!”
“Giving ONE PITIFUL STAR to the billing department. My large family run business has given them thousands and thousands of dollars in monthly business for quite some time now. I was told today that my orders would not be filled if we didn't pay two small invoices they failed to notify us were unpaid from August and October. Its DECEMBER! We have NEVER paid late or not paid. We were going to include these invoices on our next check out to them but that wasn't good enough...they needed a credit card over the phone that very minute in order to fill our supply request. Just sad.ON THE BRIGHT SIDE, the delivery guys are fantastic. Always friendly on the phone also. We even get calls asking what we need for they day.”
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“Very knowledgeable, friendly, the only place to go for your plumbing and electrical needs or questions after 50+ years the quality of service has not changed. Excellent highly recommend when you're talking about pricing and today's market. There is no other place to get the better deal a fair deal Holly Hill and Edgewater both locations fantastic.”