JCPenney is a large retail store that offers a wide range of products, including apparel, footwear, jewelry, accessories, and home furnishings. Since 1902, the company has been providing customers with style, quality, and value. Visitors can browse clothes for kids, men, and women, as well as explore new beauty products from brands like Covergirl and e.l.f., including options from Black-owned brands through Thirteen Lune. The store features popular national brands such as Adidas and Levi's alongside private labels like Liz Claiborne, Worthington, and Arizona Jeans. Customers often visit JCPenney for various reasons, including shopping after visiting the hair salon or for holiday photos. Many mention that the store has good prices and a variety of items, and some appreciate the friendly staff who help with selections and returns. Several reviews note that the store can sometimes feel empty, despite having plenty of inventory and staff available, which creates a strange shopping atmosphere. Others share positive experiences with helpful sales associates who assist in finding the right sizes or products. Overall, JCPenney remains a place where shoppers find good deals, helpful service, and a wide selection of products. Though some have expressed surprise at the store's presence in their area, especially as many JCPenney locations have closed elsewhere, it continues to serve as a convenient shopping destination with friendly staff and appealing prices.
This review is for the optometrist and the eye care center. Updated 2/27/26 : There is no longer a eye care center at the Daytona Beach J.C. Penny / Volusia Mall
February 2026
Nice and clean. Spacious. Plenty of parking in mall parking lot. Custer service was good. Nice selection of clothing. Lacking black dress clothes for babies.
January 2026
Regarding the gentleman who works Returns; His niceness was wrapped in passive aggressive (and unnecessary) comments/questions that I considered somewhat offensive. I have the receipt and the tags are still on/intact. Just do the return professionally please and thank you.
