The New Balance Factory Store Daytona is an extraordinary place to buy shoes, known for its stellar and professional customer service. The employees are consistently described as very helpful, friendly, caring, knowledgeable, and super helpful, forming a true dream team. They make an effort to cater to customers, helping them figure out which shoes fit, pick out the best pairs, and find the right size, ensuring purchases are effortless and full of customer delight. The store carries top brands and stand out pieces, with staff using the latest technology to evaluate feet, which is especially beneficial for those with foot or joint issues. Customers leave happy with awesome, comfortable, and perfect pairs of running shoes, often noting the high level of brand representation and quality-backed service. The experience is frequently praised for turning a shopping trip around with its mastery and passion.
Very pleased with my grey/grey 608v5 trainers, bogo 1/2 off. Wife chose the same. Hers in white/blue. Jace's expertise and knowledge made our purchase at this customer friendly outlet a very enjoyable and successful experience. We definitely will be back!
February 2026
Wide variety of shoes to see and try on, but prices were at least full retail. Even sale prices seemed high.
January 2026
Daniel the manager at New balance is very knowledgeable and helped me find a pair of shoes that fit my needs, thank you!
