The Spectrum Store in Daytona Beach provides services for Internet, Mobile, Cable TV, and equipment. Customers can shop, upgrade, pick up or return equipment, get account help, and pay bills. Experiences at the store vary. Some reviews report amazing and friendly customer service, with store specialists noted as very helpful, informative, and able to assist with getting the most out of services and mobile offers. Wait times can differ, with one customer waiting a while for a very quick transaction, while another had an easy check-in and a 15-minute wait with a clerk who was awesome in explaining a SIM card replacement. A caution is noted regarding equipment returns, as one customer was initially charged after a drop-off because it is technically not a drop-off location, requiring a return visit to get a receipt. Outside the store, a service technician was praised for being professional and finally locating a persistent problem.
Alex C. was AMAZING! I came in to get internet set up at my new place and he got me going quickly and efficiently. I HIGHLY recommend asking for Alex if you need phone, internet, TV, or any other services Spectrum has to offer.
March 2025
Stood in line sat there signed in finally someone came back from break and what was supposed to take so long could have been done in literally 10 seconds.
November 2024
Highly recommend this Spectrum store, Amazing customer service! Store specialists Glen and peter were very friendly and informative. They helped us to get the most out of our spectrum service and informed us of the amazing mobile offers as well
