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“Kelly helped with such care and professionalism. She went above and beyond helping resolve my problems. I will always use this location Deerfield Beach Federal UPS store for any of my shipping needs. Thanks a million Kelly!!”
“The customer service at this store is excellent; David, the manager, is polite and respectful. I’ve been a customer here for many years and love it, they handle any situation with the best attitude. Thanks, guys and David, so proud of you, keep up the great work.”
“This is a clean FedEx store and you get quick, friendly service. They accept packages, have printing capabilities, and sell products. Park right in front in the lot. It b is located in a tiny strip mall on a main street.”
“I never would believe adulting could be such a nice experience Luis was amazing to us what a nice way to kick off the morning; good vibes all around ^~^
11/10 would reccomend using FedEx for your mail”
“Guillo or Julio was the best customer service representative I've had in a while. This is my second time going back for his help. He made the technological, shipping, whole process really easy for me. There's also a young woman he works with was there both times. She's super friendly and smiles a lot. This is now my go to FedEx location.”
“Disappointed for someone in the office needs to go through training. A customer trusted they would deliver a print with the white glove treatment to only find out 2 out of 3 completely bubble wrapped and treated with care. Only to assume my contact with whom I was working with there to help me move my mom passed the assignment to someone to finish the job and failed. The 3rd art work print was just boxed and shipped with no foam, no bubble, no popcorn nothing. We paid expecting full treatment to all 3 and the last was shattered. Please for the price we paid for the packaging have team accounted for and retrained. There is no fun having to now go thru all the damaged process steps (hoping that goes well and does not cause more disappointment as no one has that time… the whole reason we paid $$$$ Cadillac prices .
First time but adding an edit to my original review. With persistence, I am moving a 2star to a 4star as the remediation process was greatly impressed. I filed the damage claim, keeping all package and damage evidence to appreciate the outcome of fixing the issues the best they could. Sad a print had to been delivered as such but hope store learned and I sure did!!”
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“I needed help and Jean helped me out . The place was not even open and allowed me to come in and helped me. Im so grateful for Jean . Thanks for being understanding and helping me . The best location ever !!”