Victra is a Verizon Authorized Retailer located in Deland, FL, dedicated to providing a top-notch experience for its customers. The store offers a wide selection of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist with various needs. One customer noted the exceptional efforts of the technicians in trying to recover lost text messages, highlighting their dedication. Another customer praised an employee for her patience and support while purchasing a new iPhone, making the experience comfortable and pressure-free. Additionally, a representative received accolades for her help with billing issues, demonstrating the staff's commitment to excellent service. Overall, Victra is recognized for its trustworthy and enjoyable shopping environment, making it a recommended choice for wireless solutions.
Celest was very helpful with advising the best price/method for international phone service while I am out of the country. Thank you very much!
October 2024
Celeste was amazing!! She did a great job at having tons of patience with me and making sure I had everything ready to go with the new I phone dropping.I felt comfortable and it didn’t feel like she was pushing me which is always a plus when you’re a bit indecisive about making a purchase
August 2024
Bethany has been helping me all day regarding my bill and getting the credits that were suppose to be applied to my account. she has gone above and beyond for me and I couldn’t be more appreciative of what she was able to do for me definitely recommend this store and this rep.
