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“I had gotten a phone for my dad and he has lost it, I called customer service but I forgot the PIN for the account and was told by customer service that I had to go to the store. I went to the closest store located at 1690 N. Woodland Blvd. I walked into the store and told the guy working there that I needed help to cancel my account, he looked at me like I was stupid and told me that I had to call customer service, I started to tell him that the customer service person told me to go to the store but I didn’t get that far as he turned his back on me and walked outside and got on his phone. I was furious. I then went to this store located at 2337 S Woodland Blvd where Bethany Lopez greeted me and listened to my situation, she then helped me get the account cancelled so that I wasn’t stuck paying for a phone my dad no longer has. I was completely done with Verizon wireless after going to the store located at 1690 N. Woodland Blvd in Deland Florida, but Bethany changed my feelings about Verizon. She was respectful, listening to my problem and helping me out. Verizon really needs more people like Bethany Lopez she was absolutely amazing. Thank you Bethany”
“I can’t recommend Tyler enough. If anyone is even slightly skeptical about this store this is my testimony that you have zero worry as long as you see Tyler he will do quite literally anything in his power to solve your issues I thought mine was unfixable and yet this man not only fix the problem but saved us money in the process”
“This store is friendly the staff are great at what they do they can make you feel welcome and if you are waiting they have lots to talk about during the waiting time”
“When I came to this place for service, a gentleman named Robert helped me with my request quickly and efficiently. He was also very pleasant and friendly. He understood exactly what I needed and handled my request like a true professional in his field. I really appreciated his excellent service. I definitely recommend coming here.”
“MARK MIKEY AND AUDRE HAVE BEEN AMAZING AND HELPED ME WITH ALL MY NEEDS QWICK FAST AND EFFICIENTLY!! WHAT A DIFFERENCE FROM OTHER STORES. I AM VERY GREATFUL .... ty guys for all your honest help !”
“If you're lucky enough to get there when Jacob works, your day will go as smooth as butter. What a wonderful personality and knowledgeable!!! Thank you thank you for being you!”
“I would highly recommend this location. They are very helpful and friendly. It's the best Metro store location that I have visited. Carlos the manager is what's up. Thanks man”
“Greatly appreciate the staff at this location. Walked in with a new phone in the box and set up was a breeze. Staff was knowledgeable, friendly, helpful and fast. I would highly recommend this location if you're looking for people that know what they are doing.”
“#1 Phone sales in Deland !! I have was BLOWN AWAY BY THE KINDNESS TEAM WORK AND PRICES HERE AT CRICKET WIRELESS!!! FOR $140 I GOT IPHONE CASE AND FIRST MONTH PAID 4. OUT THE DOOR!!! ANFERNIE AND ALEXIS (WOMAN IN PIC) WORKED TOGETHER TO HELP ME AND EVERYONE THAT WALKED IN WITH ALL OUR QUESTIONS AND CONCERNS NO WAIT NO ATTITUDES JUST SMILES AND GOOD BUSINESS. SWITCH FROM WHO UR WITH AND COME TO CRICKET 🏏 😏 ITS THE SMARTEST THING U CAN DO THIS WEEK AND 💪 THEY KNOW PHONES AND GIVE BEST PRICES 👌 I WENT THRPUGH LIES AND DECEPTION EVERY OTHER COMPANY THAT WEEK TMOBILE N VERIZON ARE A JOKE COMPARED TO THEM !!! TY GUYS N ILL BE BACK AND SENDING OTHERS YOUR WAY. ps sry if I got names wrong if u comment on the post I will edit it correctly”
8AM - 10PM
301 S Woodland Blvd, DeLand
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10AM - 7PM
2713A S Woodland Blvd, DeLand
Mobile Phones
“My wife went in to the cricket store to get phone's for me and her on monthly payment plan including service. She forgot her wallet so her grandmother offered to use her card untill she got back to the house. At first cool great. While they were at the store the lady said to her after a period of conversation that hey if your looking to upgrade your phone you have a 1400 store credit you qualify for with no upfront cost. So a day or to her grandmother goes back in gets a couple phones and the lady up sells her beats headphones that she told her she would never use. Her grandmother gets home and says that she doesn't see this credit for 2 phones and the headset but instead is charged 400 plus. So instead of my wife and I being able to keep our phone that were in my wife's name we had to return everything because it was charged to her grandmothers credit card. Long story short the first lady didn't explain everything very well but the lady's that had to redo the entire transaction for my wife and I did a superb job. My only gripe is that instead of having to return the phones and purchase new ones. Cricket should have a system to enable their employees to do so. Great recovery cricket.”
“I can't say enough nice things about Robert at the South Woodland Drive location. He went out of his way to help me, over an hour and 45 minutes, solve a problem that nobody else could. It really wasn't his problem to solve but he went above and beyond to help me. Kudos to him! He's a knowledgeable, kind, helpful young man. All MetroPCS employees should take lessons from him!!!”
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“Super friendly, helpful and honest. Fixed everything in a very timely manner and lets you know if there are better options even when it’s not with them. Will never go anywhere else but here and recommend it to all my friends.”