PetMedsĀ® is rapidly revolutionizing the way Americans purchase pet medications. Through phone, fax, mail, and the internet, the company makes acquiring pet medicines as easy, convenient, and economical as possible. PetMeds has invested in state-of-the-art systems and infrastructure, as well as trained customer care representatives and a licensed pharmacy and veterinary staff, to achieve this goal. Customers have had overwhelmingly positive experiences with PetMeds. One customer praised the company's professionalism, willingness to help, and the ease of ordering, particularly when their pet urgently needed a specific medication that was unavailable elsewhere. Another customer, though initially dissatisfied, was impressed by the company's responsiveness and their efforts to resolve the issue, going "above and beyond" to ensure the customer's needs were met. The company's customer service has been consistently praised, with one customer singling out a representative named Marla for her kindness, helpfulness, and genuine concern in addressing the customer's concerns. While one long-time customer noted the recent discontinuation of the complimentary cookie treat, the overall sentiment towards PetMeds remains highly favorable. In summary, PetMeds has established itself as a trusted and reliable source for pet medications, offering a convenient and cost-effective solution for pet owners. The company's commitment to customer satisfaction, as evidenced by its responsive and caring customer service, has earned it a strong reputation among its clientele.
Placed order online for my buddy Blaze a 3-year-old Golden Retriever on Sunday so they need my veterinary approval I called veterinary to let them know then called Pet Meds they were so helpful and gave me great advise love the support thank you.
March 2026
Great company to buy pet meds from! Highly recommended! I had to talk to customer service twice and they were very courteous and fix the problem! They made sure I got my pet meds on time. Very impressed! They care about my pet!!!
March 2026
Customer service rep was knowledgeable, patient, and kind. 5 stars.