PetMeds® is rapidly revolutionizing the way Americans purchase pet medications. Through phone, fax, mail, and the internet, the company makes acquiring pet medicines as easy, convenient, and economical as possible. PetMeds has invested in state-of-the-art systems and infrastructure, as well as trained customer care representatives and a licensed pharmacy and veterinary staff, to achieve this goal. Customers have had overwhelmingly positive experiences with PetMeds. One customer praised the company's professionalism, willingness to help, and the ease of ordering, particularly when their pet urgently needed a specific medication that was unavailable elsewhere. Another customer, though initially dissatisfied, was impressed by the company's responsiveness and their efforts to resolve the issue, going "above and beyond" to ensure the customer's needs were met. The company's customer service has been consistently praised, with one customer singling out a representative named Marla for her kindness, helpfulness, and genuine concern in addressing the customer's concerns. While one long-time customer noted the recent discontinuation of the complimentary cookie treat, the overall sentiment towards PetMeds remains highly favorable. In summary, PetMeds has established itself as a trusted and reliable source for pet medications, offering a convenient and cost-effective solution for pet owners. The company's commitment to customer satisfaction, as evidenced by its responsive and caring customer service, has earned it a strong reputation among its clientele.
Although I had complications with the shipping, it was not their fault. Mr. Nelson got on the phone and was very sympathetic to my concerns. So he encouraged me to be patient,that my new item would be overnighted to me ASAP. Thank you Mr. Nelson for your great customer service. I will order again! ??
November 2023
I like Pet meds they have quality products for my kitties and are very affordable ????????
September 2023
Thank you very much for our prescription order. Apreciate.
