The AT&T Store in Delray Beach offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes prepaid phone plans with no contract and unlimited data plans that come with nationwide 5G service. The store is noted for providing correct information and is recommended for upgrades, phone trades, and similar services. Customer experiences at this location vary. Many report a phenomenal, quick, and efficient experience, with staff described as very friendly, knowledgeable, patient, and kind, especially when helping with data transfers and plan explanations. The management is also noted as attentive. However, some customers express disappointment, reporting that the team is only knowledgeable about iPhones and cannot provide service for Android phones unless purchasing a new one, which has led to dissatisfaction among long-time customers. Overall, while many are very satisfied and plan to return, others feel the service limitations are a significant drawback.
Excellent service from Joseph! He was very nice and inviting. As soon as I came in the store he helped me solve my issue within 10 minutes of being there and ultimately saved me quite a bit of money helping me straighten out a claim to repair my phone. Great customer service at the store, thank you, Joseph!
April 2024
My rep was very friendly and knowledgeable about everything I wanted to know about my purchae and future purchases. I am a long time customer of AT&T and very satisfied with their service. ???? #samsungnote20 #leosrock #delraybeach
November 2023
I was in a rush to process a trade for an upgrade and visited this store. This is one of two stores, with the correct information, that I visited in the area. If you need to upgrade a line, trade in a phone, and probably anything else, go here or Glades & 441.