TD Bank receives mixed reviews from customers. One reviewer had a positive experience while opening a personal bank account, praising a staff member for being friendly, helpful, and knowledgeable. This individual highlighted how the staff member made the process easy and straightforward. Another customer echoed these sentiments, commending the same staff member for going above and beyond to assist them. They also noted the overall great customer service and dedication of the bank's employees, recommending TD Bank to others. However, not all experiences were positive. One reviewer warned against visiting a specific location, citing issues with young staff who did not follow instructions properly. They experienced a problem where a check was cashed instead of deposited, leading to confusion and inconvenience. Overall, while some customers appreciate the service and assistance from specific staff members, there are concerns about the consistency of service at certain locations.
This Branch needs alot to be desired when it comes to customers and they service they get the staff was very rude the only person who wasn't was the gentleman who sits in the front the Manager was asking questions that's was not his concern. Ask in ask this branch is horrible
June 2026
Vidal Flores is a crappy branch manager, he claimed my account had a hold on it, I call my main branch and they say over speaker phone that there isn't a hold on the account, so now I'll be closing an account with over $300,000 due to his poor customer service and his personal discretion
May 2026
Worst bank and staff. At all cost, avoid this branch. The staff will constantly make mistakes and then try and blame you saying that is what was requested. No one here knows what they are doing, minus John. He was helpful and nice.
