Cole Haan is a global lifestyle brand that has been synonymous with timeless style and detailed craftsmanship since 1928. The company has dedicated itself to enabling its extraordinary customers to look and feel their best, while pushing the limits on what shoes and beyond can do. With a heritage rooted in New York City and Greenland, New Hampshire, Cole Haan can be found everywhere. Customers have had varying experiences at Cole Haan Outlet stores. Some have praised the exceptional customer service, with employees like Sunny and Juan going above and beyond to provide a personalized and helpful shopping experience. Customers have appreciated the knowledgeable staff, who have taken the time to explain the quality and features of the products. Additionally, the store offers great styles at great prices, with some customers preferring Cole Haan over other brands due to the military discount. However, not all experiences have been positive, with some customers reporting rude staff who seemed to judge customers based on their appearance and perceived wealth. Despite this, the overall consensus is that Cole Haan Outlet stores offer high-quality, well-priced merchandise, and the best customer service can make the shopping experience truly special.
My Husband and I went to Sandestin Cole Haan and met This Bubbuly Young Lady Named Sonnie. She was So Helpful and Attentive to Our Needs. I just wanted Everyone to know that She’s More Than Five Stars!!!!!
June 2026
Ashely made our shopping experience so great! We got good deals on shoes and even had an order shipped (already received it!). Great selection and great atmosphere. The staff really enhances the experience! We'll be back when we're in the area again!!!
May 2026
Always a great experience! Simone was very welcoming and knowledgeable about the products. We had a horrible experience at Michael Kors and this visit made up for it. Thank you ladies for being wonderful!
