PetSmart is the largest pet supply retailer, providing a wide range of products for various pets, including dogs, cats, birds, fish, and small animals. Customers can find over 10,000 products in stores and online. Many appreciate the attentive staff, particularly in grooming services, with one customer praising a groomer for helping their puppy adjust to grooming routines. However, some reviews mention issues with customer service, such as long lines and a lack of staff assistance during busy times. Despite this, the store is noted for having essential pet supplies in stock, including dog food and fish tank filters. Customers can also benefit from services such as dog training, grooming, and boarding. Online shopping with local pickup is available within two hours, adding convenience for pet owners. Overall, PetSmart is recognized for its variety of products and services, although some customers have encountered challenges with service speed and communication.
They did a nice job trimming my dogs nails. Staff was very nice
February 2026
Amazing experience at PetSmart as I got everything I needed for my rabbits and then when I checked out, Sara was checking me out and save me a lot of money by downloading the PetSmart app couldn’t ask for more customer service.
February 2026
Large selection of pet items. Easy returns. Knowledgeable employees.
