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“BroadMax has provided my business with high-quality cybersecurity and IT consulting services, and I have found them to always exceed professional standards for their industry.”
“I recommend this provider for any one that’s serviceable is their area. They deliver and guarantee service not like other providers. Tested and proven customs service .”
“Joanna is the best, she made my experience the best. I was from another carrier and switched based on her recommendations. God tier support. If you go ask for Joanna!”
“I've been trying to boost the range of my wifi for some time now and finally have this issue figured out. Very satisfied with the results, these guys rock!!”
“So waiting here is hit or miss based on the amount of customers, through No fault of the employees working there.
That being said, I have recently had an amazing experience there!!
It began first with Jamie, an experienced, considerate and patient team member, who thoroughly explained all the details of my transactions, as well as options that could benefit me.
In addition to his incredible service, was also the former store manager, Roberto. He helped me out on his last day before moving on to another position he was promoted to within the organization. That was the day my new phone arrived and he helped me with transferring all the information, settings, etc, successfully.
Also, by answering the no less than one *billion questions I had for him, lol!! And, by staying considerably late after the store had closed to complete everything and reassure I was good with the new device.
You want to know where the extra money goes that you pay Verizon instead of the competition?? Well that's where it is right there, with those kind of team members that put the customer first, before their own needs and even their schedule! Thank you one billion, Roberto!!
I also did have a chance to work with (albeit for a short time) Diana, the assistant store manager, which equally went above and beyond to make sure my experience was extraordinary!
Soon I'll be heading back for another go round with Jamie, for some final details to go over/answer, but I can definitely tell you, if you have to wait at this place, it's only because the employees are taking their time to give every single customer the very best experience they can and make sure that when they leave, they are fully satisfied.
So, just go when you have some time to *spare and I guarantee, it will be worth your while.
Keep up the great work guys and I'll keep coming back for more...”
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“Excellent service.
The experience was smooth, professional, and very friendly. Nadyl made everything easy to understand and provided outstanding customer service.”