Truist is a branch known for its friendly and dedicated staff. Customers appreciate the knowledgeable and professional bankers who take the time to listen and provide helpful advice. The staff often go above and beyond, even helping unannounced customers and postponing lunch to assist. The tellers are friendly and efficient, ensuring that customer needs are met promptly, even during busy times. The branch offers a smooth experience for various financial needs, such as loans for things like HVAC systems. However, some customers note that the branch does not have a drive-up ATM, only a walk-up ATM, which can be inconvenient for parents and those in a hurry. Overall, Truist provides excellent service with a team committed to customer satisfaction.
I have had a great experience with the bank staff every time I visit. Some of my transactions have been complicated and they work to make sure everything is done correctly.
March 2025
I had a bad first impression due to this bank not answering their phone or returning messages, but after going in they were nice.
January 2025
Very well managed banking institution. Particularly when using online banking. Many safeguards to protect your assets.
