10AM - 4PM
1001 Atlantic Ave, Fernandina Beach
Mobile Phones
“We have utilized this business several times and we’re always treated with respect and honesty. I highly recommend this business not only for the prompt and reliable service but also the integrity and customer service.”
“I am so glad I found Cricket Wireless when I had a problem with my cell phone while here on vacation! Chris was so sympathetic and helpful although he knew this was not likely to be a sales situation. He patiently and calmly addressed the frozen phone crisis while cautioning that he might not be able to solve the problem. After just a few attempts he was able to get the phone to finally accept and end calls, thank heavens! His demeanor and his skill saved my anniversary vacation. Cannot recommend this business highly enough!”
“I recently visited the T-Mobile location on Sadler Road in Fernandina Beach. Upon my arrival, Sam promptly extended a professional greeting, establishing immediate eye contact. Throughout our interaction, he demonstrated exceptional patience and efficiency. He addressed all my concerns, and I particularly appreciated the transparency of his work process, which provided clear understanding. His positive demeanor and outstanding customer service were significant factors in my decision to transition to T-Mobile approximately one year ago, as my previous provider lacked customer support. Despite what might appear to be a simple and easy matter to some, I found the situation somewhat overwhelming. However, Sam's approach made me feel comfortable, valued, and welcomed, rather than an imposition. Sam, your exemplary service is truly commendable.”
“Lindsey their sales associate is extremely knowledgeable, very polite and professional. She takes the time to explain things very thoroughly, always willing to accommodate and go out of her way for their customers.She is an incredible hard-working woman!”
“Finally decided to break down and replace my iPhone 12 with the iPhone 15. Came into the store and the representative was working diligently to help the customer ahead of me. I didn’t have to wait long. Gabriel was helpful about my options and made the transfer so simple and seamless. He was polite, friendly and knowledgeable. Walked in with my old phone and left with a new one and don’t feel like I had to start over. Love my phone and haven’t had any issues. Thank you, Gabriel!”