Cell Phone Stores in Fernandina Beach, FL

“Gabriel, the only Monday morning employee I saw at the Fernandina, FL Verizon Store, gave us the best customer service I've ever had from a Verizon store employee. He is not only polite and knowledgeable, but patient and kind.Just his warm approach to providing the help we badly needed may have saved, or at least lengthened our Verizon patronage. My phone had been frozen for two days. All my attempts to do the emergency reboot myself had failed. He not only solved that problem, but also resolved an issue with my husband's phone. Thanks Gabriel. I won't forget you when it's time to buy my next phone.”

“We have utilized this business several times and we’re always treated with respect and honesty. I highly recommend this business not only for the prompt and reliable service but also the integrity and customer service.”

“I am so glad I found Cricket Wireless when I had a problem with my cell phone while here on vacation! Chris was so sympathetic and helpful although he knew this was not likely to be a sales situation. He patiently and calmly addressed the frozen phone crisis while cautioning that he might not be able to solve the problem. After just a few attempts he was able to get the phone to finally accept and end calls, thank heavens! His demeanor and his skill saved my anniversary vacation. Cannot recommend this business highly enough!”

“I recently visited the T-Mobile location on Sadler Road in Fernandina Beach. Upon my arrival, Sam promptly extended a professional greeting, establishing immediate eye contact. Throughout our interaction, he demonstrated exceptional patience and efficiency. He addressed all my concerns, and I particularly appreciated the transparency of his work process, which provided clear understanding. His positive demeanor and outstanding customer service were significant factors in my decision to transition to T-Mobile approximately one year ago, as my previous provider lacked customer support. Despite what might appear to be a simple and easy matter to some, I found the situation somewhat overwhelming. However, Sam's approach made me feel comfortable, valued, and welcomed, rather than an imposition. Sam, your exemplary service is truly commendable.”