About Best Western Fort Lauderdale Airport/Cruise Port
Best Western Fort Lauderdale Airport/Cruise Port offers a convenient location for travelers, particularly those needing an overnight stay near the airport. Guests appreciate the proximity to a shopping center and various dining options. However, many reviews highlight significant concerns regarding room conditions. Several guests reported unpleasant odors, often described as musty or akin to wet carpet, which detracted from their experience. While the rooms are noted to be clean, their small size and lingering smells have been disappointing for some visitors. Customer service experiences vary. While some staff members, like a breakfast waiter named Scott, received praise for their helpfulness and positive attitude, others noted issues with responsiveness, particularly regarding shuttle service and room changes. Guests have experienced delays with the airport shuttle and reported a lack of available technicians for maintenance issues, such as non-functioning air conditioning. Overall, while the hotel is a budget-friendly option and well-situated for quick access to local attractions, many guests recommend improvements to room conditions and customer service to enhance future stays.
