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“i spoke to Kiani (i hope i spelt her name right) today 5/8 right before closing time and I am truly grateful that i have stopped by on my walk to learn more about Brightstar Credit Union. This walk in changed my life, perspective and impacted my goals.
As i walked in she gave me a warm smile and greeting. As told her about my credit situation and my goals and she kindly introduced and to me the best options to acheive them with BrightStar. I asked more about Brightstar’s credit cards and i liked how you get to put down how much money you want as credit. She did not hesitate to think about everything she said, she really knows the criteria spot on.
After having a God Willing and impactful conversation, i want to truly paise her for her hospitality, impressive skill sets in accounting, and drive for her future.
Thank you Kiani for being so kind and really helping me out through Brightstar Credit Union. i wish you the best and to reach keep on being yourself. You are going to climb big. I truly mean it. Hope to see you soon”
“From strength to strength and Thank You to All Staff. I can confirm as a patient for 14years. Thorough professional care. Over the telephone - friendly professional manner. New appointments at front desk and throughout - very professional, friendly and most efficient also. Good Job! Waiting room even more bright and cheerful. Bathrooms super clean and well stocked. I left smiling from my most recent experience and look forward to returning for my results. Again Thank You All for an even more vibrant wonderful recent experience at your office.”
“Because of Javier Cornavaca I will be doing business with Tropical Financial Plantation Branch! I was blown away from the knowledge, organization and true care I received today.”
“Out of the way & hard to find means it wasn't busy when I got there. This allowed the staff time to be attentive and provide options I hadn't even thought of.”
“I cannot say enough about how amazing Ashley Kaye is. She helped me with such grace, care, and professionalism that went far beyond my expectations. From the moment I walked in, she made me feel understood and valued.
If you ever find yourself in a difficult situation, know that you are truly in good hands with Ashley – she makes sure everything gets handled smoothly and with respect. She genuinely understands clients’ needs and respects both our time and our business in a way I’ve never experienced before.
Honestly, I believe Ashley Kaye should be promoted to Regional Director. I’ve never met someone who represents the values of customer care and leadership so perfectly. Because of her, I’ve switched over completely – I used to split my banking with other institutions, but now I’m space coast all the way.
Thank you for having such an exceptional person on your team!”
8:30AM - 4:30PM
3400 W Commercial Blvd, Fort Lauderdale
Credit Unions
“My experiences at the credit union have always been positive due to the staff being friendly, efficient, and attentive to my needs as a customer-- whether I am in person or when I speak to them on the phone.”
“It is extremely difficult when your account is compromised by an unknown individual(s) and was successful in getting into my checking account and making purchasing for merchandise. This obviously was extremely difficult for my wife and I. It required the cancellation of all my checking accounts including the contact with all of my merchants. I offer all of the credit to my wife along with a special individual from the credit union. Her name is Ashley Smith from We Florida Financial Credit Union. Ashley was successful In assisting in the cancellation along with aiding in the contact of our merchants. She is definitely a special individual and aided in the cancellation of all of our accounts. She is clearly a special person and helped us in definitely clearing this terrible mess that we were in. Thank you Ashley and please continue being that truly special individual that you are. Sincerely, Nate & Pam Jackson”
“Have been with this bank over 8 years and I give them a big 10,very helpful personnel they will help you or give e you an advise on all the facts about your accounts.very,very professional ***** stars all the way.they have what others ba ks don't have,care about customers *****”
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“This is a first rate financial institution! Jay, Carlos, Timetta and others are knowledgeable and provide professional service that exceeds expectations-all the time!!”