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“I broke the screen on my new cell phone. I went there to ask if it could be fixed and they said yes. They had to order a new screen and he said the deliveries came in Tues and Wed and he would fix it while I waited. True to his word the part came in on tue and even though there were a steady customer coming in he had it fixed. With in a hour. Very happy that they could fix it instead of replacing . The staff were very nice and helpful. I will use them for all my electrinic devices as needed . It's good to know that they can fix phones and laptops . Very happy customer .”
“I am very impressed and satisfied with Rashad service today. He was very helpful and get answers for questions that he is not fully aware. He is very mannerable also.”
“I want to thank Gabriel today for assisting me in downloading MyPhotoVault & HBOMax. He was very knowledgeable and provided me a ton of information I was not even aware of that came with my current plan. I would definitely recommend him to anyone looking to purchase a new phone. Definitely looking forward in coming back soon!”
“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”
“I went here yesterday to replace the glass screen on an iphone. I was transporting someone who had mental health challenges and had been deemed missing for 34 days. It was on the news. Not only did they quickly, like really quickly help us - but they charged her phone for her and made sure it was working. They charged me $80 and I felt that was a fair price. They also were patient with her and I , and I extra appreciate this. I was in and out and her phone is working fine today. I was pleased.”
“After striking out at 3 other places for an iPhone battery replacement, I called wireless Gear and they had what I needed and less than 30 minutes later, my phone was back up and I was on my way. They had in stock batteries for even older iPhones which is a major plus! Service was fast, friendly and extremely reasonably priced. I would not hesitate to return for any phone need. Thanks guys for a job well done!”
“I purchase all of my iPhone’s accessories here for years. The quality is amazing, especially the screen protectors. And the customer service is great (I always ask for Andrea - she’s the best)”
“Not all AT&T stores are the same. The sales people here know what they are doing. The manager Ivan is extremely helpful and resolved all my issues quickly. It was a great experience compared to another AT&T store I initially visited to resolve some problems with switching phones.”
“Violet has amazing customer service. You definitely need to let her come and help you with anything you might need for back to school. She's very attentive, very fast and listens to instructions. And she's technical amazing representative”
“I had an outstanding experience with Jonnie and Boris! From the moment I walked in, they were incredibly welcoming, patient, and genuinely invested in helping me find the right phone. They took the time to walk me through every step of the process, answered all of my questions, and made everything easy to understand.
Their knowledge and expertise were truly impressive; they quickly understood exactly what I was looking for and recommended the perfect phone for my needs. On top of that, they were friendly, personable, and made the entire experience enjoyable instead of stressful.
Excellent customer service like this is hard to find. Jonnie and Boris have earned my trust, and they’re the only representatives I’ll be going to at AT&T from now on. Thank you both for making this such a fantastic experience!”
“had an excellent experience at the AT&T store in Fort Lauderdale and wanted to recognize the team for their outstanding service.
From the moment I walked in, everyone was welcoming, patient, and truly committed to helping me resolve my issue. What could have been a stressful situation became smooth and easy thanks to their professionalism and attention to detail. They took the time to listen carefully, explain everything clearly, and made sure my problem was completely resolved before I left.
I especially want to highlight the manager, Addys Zaldivar, who was absolutely INCREDIBLE. She went above and beyond to make sure I was taken care of, showing genuine kindness, expertise, and dedication. It’s rare to find someone so committed to customer satisfaction, and she made the entire experience feel personal and stress-free.
This level of service is hard to find these days, and I truly felt valued as a customer. I highly recommend this location to anyone looking for knowledgeable staff and exceptional care. Thank you again for such a great experience!”
“Successful dropped Verizon after a mid term business relationship. Cricket Wireless is much better so far in most respects. They are the best I have found except make sure to write down your phone number and password right away after purchase.”
“Shepherd gave me the best sales experience I’ve ever had he was very kind and patient went above and beyond was very knowledgeable and a big asset to the AT&T industry!”
“Jenny was so helpful, excellent customer care service she was so considerate very much top tier.
Keep up the good work
Most loyal custom: Brandon”
“Thee best experience I've ever had since I've been metro and that's a very long time. Thanks to MO, I was in and out buying my sister a phone and with a SMILE. Good job Mr.Mo and thanks for a good experience!”
“The messages on my phone stopped working. I walked into AT&T and I was greeted by Latrice. She was able to fix the issue, she is very professional and knowledgeable. Thank you!”
“Nester was wonderful replaced my battery he treats customers great and I’m very happy how he replaced my batteryI recommend him highly very honest and does a great job.???”
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“It was a great experience with them Mr Viktor Alexander he is a great sales man and he explained everything that we need clearly and perfectly described I really recommend him and his business coworkers.”