The Verizon store in Fort Lauderdale provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. Customer reviews consistently highlight staff who are accommodating, professional, super friendly, and efficient. Employees are noted for making customers feel valued. Several reviews commend staff for their patience and for taking the time to thoroughly understand customer needs, making processes like switching carriers seamless and stress-free. Attention to detail is a common strength, with staff reviewing previous bills to find significant savings and better plans, with one business customer saving a substantial amount monthly. The staff's knowledge, dedication, and ability to explain things clearly are praised, contributing to a positive and overwhelming experience. Based on the service and deals, customers report being highly satisfied and even switching their services to Verizon.
Major thank you to Sara Addar! Not only did she make switching from ATT to Verizon a breeze, she had extreme patience with me and all my questions! 10/10 Customer Service!!!
October 2024
Juan Garcia just saved me $300 a MONTH on my business account! Amazing! He took the time to review the account and made suggestions that made sense! Amazing employee! Thank you Juan!
July 2024
Stacey made an exchange super easy and quick for me. Definitely stop in if needed. Thank you!!
