AAA Fort Myers is a full-service branch that offers Travel planning, Insurance, and Membership services. Customers have had mixed experiences, with some reporting friendly and efficient service, while others faced challenges. The staff is generally described as nice and helpful, with one customer praising Marcus for promptly and courteously changing their tire, and another thanking Robert for providing gas after they ran out. However, there was also a mention of an employee named Andre who struggled to follow directions. The branch seems to have faced some staffing challenges, with one customer noting the reduced numbers of staff. Despite this, the ladies in the office, including Shirley, Becky, Stacy, and Linda, are reported to have gone above and beyond to assist customers. Overall, the AAA Fort Myers branch appears to provide a range of services, with the quality of customer service varying. Customers who are not AAA members may need to make appointments for certain services, such as obtaining an International Driving Permit.
In and out in 10 minutes with my international driving permit the lady at the front desk was super nice and helpful
May 2026
My vehicle needed to be towed from Ft Myers to Cape Coral today. I was fortunate to have Nelson handle the tow. Nelson was prompt, courteous and he went over and beyond handling the situation. Nelson is a great asset to AAA in my opinion!
May 2026
Really good customer service! I went there to get an International Driving Permit and it was really fast and efficient. And I ended up getting a better deal for my rental car for my trip to Greece, as they had 35% off for Hertz rentals on May. So, very satisfied and thanks to everyone there! 😊